Set up a Todoist Business subscription

Once you’ve created your team, you can upgrade it to Business to unlock increased limits and additional features.

Supported payment methods

Use any of the supported payment cards to pay for a Todoist Business subscription:

• American Express
• China UnionPay (CUP)
• Discover & Diners Club
• eftpos Australia
• Japan Credit Bureau (JCB)
• Mastercard
• Visa

Purchase orders aren't supported at the moment.

Upgrade a team to Business

When you upgrade a team to the Business plan, each team member will automatically have access to Pro features in their personal projects. Here's how to upgrade a team:

1. Log in to Todoist at https://todoist.com.
2. Click your avatar at the top-left.
3. Select Settings.
4. Find your Todoist team name.
5. Select Subscription tab to upgrade the plan.
6. Click Start for free.

Receipts aren't automatically sent to the team admin when the payment is successful. Access receipts at any time through the team billing settings.

For existing Pro customers

When you upgrade to Todoist Business within 30 days of purchasing Todoist Pro, you’re eligible for a full refund. 

When you upgrade to Todoist Business, beyond the 30-day refund period, any remaining time on your Pro subscription is converted into credit in our system, regardless of whether you purchased Todoist Pro through direct billing (Stripe), the App Store, or Google Play. This credit can only be used to pay for future Todoist Pro subscriptions via our website; it can’t be used for your Business subscription.

Add people to the team

Team admins can manage team billing, and add members or guests to the team between billing cycles. Your team will be billed based on the number of members in the billing cycle, and all members will be billed on a single invoice. Guests are free of charge and won’t appear on the invoice.

Here’s how this will be handled in the invoice:

Monthly billing

If you’re on monthly billing, and you’re adding new members to your team in the middle of the cycle, your next monthly invoice will include their subscription for the month ahead and the charges based on the time they belonged to the team during the previous month.

Here’s an example:

Your monthly subscription starts on January 1, 2024. You’ve added Caroline to your team on January 14th. 

On February 1st, you’ll be charged for the month ahead for you and Caroline, and for Caroline’s time on the team from January 14th until January 31st.

Yearly billing

If you’re on yearly billing, and you’re adding new members to your team in the middle of the cycle, you’ll receive an invoice during the following month based on your original purchase date. Your invoice will include the amount due for each new member for the remainder of their yearly subscription, as well as charges based on the amount of time they belonged to the team during the previous yearly billing period.

Here’s an example:

Your yearly subscription started on January 1, 2024. You’ve added Diane to your team on February 20th. 

On March 1st, you’ll be charged for Diane’s subscription from February 20th to January 1st, 2025.

Remove people from the team

Team admins alone can manage team billing, and remove people from the team between billing cycles.

If you remove one of your team members, you’ll only be charged for the time they belonged to the team. The equivalent of the time the removed member was no longer part of the team will be credited back to you and will be immediately deducted from the amount due on your next monthly or yearly invoice.

Get in touch

If you’re having trouble managing your Business subscription, get in touch with us. We – Nina, Summer, Rachel and any of our other teammates – are more than happy to lend a hand!