Request a refund

After you’ve canceled your Todoist subscription, you could be eligible for a refund. Keep in mind that when you cancel your subscription, some features will no longer be available.

Pro subscription

Monthly payments are unfortunately not refundable on cancellation unless expressly provided by applicable law.

If you cancel your monthly Pro subscription, you’ll be able to use the paid features until the end of the billing cycle and you will not be charged at the next renewal date.

If you cancel your yearly Pro plan within 30 days of purchase or renewal, you are eligible for a full refund. Here's how to request your refund:

Purchase method	How to request a refund
Via the Todoist website	Click your avatar at the top-left. Select Settings. Select Subscription. Click Cancel plan. Choose a reason for the cancellation. You can also share feedback on what we could improve. Click Cancel subscription to confirm. What happens next depends on your subscription: If you’re on a monthly plan, or outside the 30-day refund window on a yearly plan: You’ll see the option to cancel your subscription, and it will remain active until the end of your current billing period. If you’re within the 30-day refund window on a yearly plan you'll see two options: Cancel at the end of your billing period. End the subscription immediately and receive a refund. Select your preferred option, then click Cancel subscription to confirm.
Via Google Play	If you purchased a yearly subscription through Google Play, first cancel your Pro subscription using these instructions. Then contact us to request a refund for your yearly payment.
Via the App Store	If you purchased your yearly Pro subscription via the App Store, please contact Apple directly with your refund request. Unfortunately, Apple doesn’t allow us (or any developers) to process refunds for payments made via the App Store.
Via the Microsoft Store	Microsoft does not offer refunds for purchases made via their store. For more information, please refer to Microsoft Store’s Terms of Sale.

Business subscription

Monthly payments are not refundable on cancellation unless expressly provided by applicable law.

If you purchased a yearly Business subscription within the last 30 days, cancel your Business team first, and then contact us to request a refund. Provide your payment receipt or the order reference ID that can be found on your invoice in your request.

If you're not eligible for a Business subscription refund, you may have credit on your account after canceling your subscription. This credit is not refundable.

Get in touch

If you're having trouble with your refund, get in touch with us. We – Stef, Marco, Galina, or any of our other teammates – are here and eager to help!