Troubleshoot the Windows Security Sign In Prompt for Todoist calendar feeds


If you've added a Todoist calendar feed to Microsoft Outlook Calendar, and you're no longer on a paid plan, Outlook Calendar won’t be able to load your Todoist calendar, and you'll see a Sign In error message when logging in to your Outlook account. Here are two ways to resolve the issue:

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Renew your Todoist subscription

You'll need a Todoist Pro or Todoist Business subscription to use calendar feeds with Outlook Calendar. If you're subscription has ended, renew your Pro or Business subscription and add a new the calendar feed again.

Remove the Todoist calendar feed

Dermot · Customer Experience Specialist

Switch to the Todoist Calendar integration to enjoy two-way syncing and more visibility of your upcoming calendar events.

If you no longer use calendar feeds, here's how to remove it from Outlook Calendar:

  1. Log in to your Microsoft Outlook account.
  2. Go to Calendar and find the Folder Pane.
  3. Right-click the name of the calendar that you want to delete.
  4. Click Delete Calendar.
  5. Click Yes to confirm.

Get in touch

If you're still seeing the Windows Security Sign In prompt after renewing your subscription, get in touch with us. We - Dermot, Diane, Olivia, or any of our other teammates - will dive deeper to resolve the issue.


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