VAT-exempt invoices and payments for Todoist

If your personal workspace is on the Todoist Pro plan, or if your team workspace is on the Todoist Business plan, learn how to get VAT exemption for payments made through the Todoist website.

If you upgraded to a paid plan through an in-app purchase with Apple or Google, contact the appropriate vendor to request a VAT refund.

Tax rules for the Pro plan

The Pro plan pricing includes taxes for all currencies except USD and CAD. This means the displayed price is the final amount you pay, with or without VAT. For countries in the EU and the UK, this tax-inclusive pricing ensures that we cover any applicable taxes for your plan.

Here's an example:

If you pay in Euros, the invoice will show the word taxable, but the total amount remains at €48. If a valid VAT ID is added, the invoice will show the words reverse charge, and the total amount remains at €48.

If the Pro plan followed a tax-exclusive model, the cost would be €48 + VAT (for example: with 19% VAT, the total would be €57.12). In comparison, our tax-inclusive approach lets you pay just the subscription price of €48.

If you qualify for tax exemption, add your VAT number during checkout, and you’ll still pay the same standard price of €48 and your invoice will display reverse charge. This approach keeps pricing straightforward and transparent.

Add VAT ID when upgrading to the Pro plan

To add the VAT ID directly when upgrading to the Pro plan:

1. Log in to your Todoist account at https://todoist.com.
2. Click your avatar at the top-left.
3. Select Settings.
4. Click the Subscription tab.
5. Click Upgrade to Pro. You'll see the checkout page.
6. Fill in your email address and your payment card details.
7. Select I’m purchasing as a business.
8. Enter your VAT information.

Add VAT ID for an existing Pro plan

To display your VAT ID in future invoices and qualify for VAT exemption, add the VAT ID and billing address to the Todoist account before the renewal.

1. Log in to the Todoist account at https://todoist.com.
2. Click your avatar at the top-left.
3. Click Settings.
4. Click Subscription.
5. Click Go to Billing.
6. Click Update information under the Billing Information section.
7. Add the billing address and VAT ID.
8. Click Save to confirm.

Tax rules for the Business plan

The Todoist Business plan is tax-exclusive. When a valid VAT ID is added to the account settings, the invoice will display the words reverse charge, and the final price will be €72 per member, per year. However, if no VAT ID is added, the invoice will display the words taxable, and the final amount will be €72 plus applicable tax per member, per year.

Add VAT ID when upgrading to the Business plan

Admins alone can edit billing information for Todoist teams. If you're an admin, here's how to add the VAT ID when upgrading to the Business plan:

1. Log in to Todoist at https://todoist.com.
2. Click your avatar at the top-left.
3. Select Settings.
4. Scroll down to your team workspace.
5. Click Billing.
6. Click Upgrade to Business. You’ll see the checkout page.
7. Fill in your email address and your card details.
8. Select I’m purchasing as a business.
9. Enter your VAT information.

Add a VAT ID to an existing Business plan

Admins alone can edit billing information for Todoist teams. If you're an admin, here's how to add the VAT ID to your existing Business plan:

1. Log in to the Todoist account at https://todoist.com.
2. Click your avatar at the top-left.
3. Click Settings.
4. Scroll down to your team workspace.
5. Click Billing.
6. Click Manage Billing.
7. Click Update information under the Billing Information section.
8. Add the billing address and VAT ID.
9. Click Save to confirm.

Get in touch

If you didn't provide a VAT ID prior to being charged, and you require a VAT-exempt invoice and refund, get in touch with us. We— Diane, Summer, Carol, or any of our other teammates—will help you sort this out right away.