In this article, you'll find frequently reported issues and their status to save you the trouble of reporting them. When applicable, we offer a workaround to help you get back to getting things done.

Quick tip

Wondering if Todoist is experiencing downtime? Check Todoist's current status.

Current issues

  • ⚠️ Platforms affected: macOS and Windows desktop apps
  • 🛠️ Status: Our team is investigating the issue
  • 💡 Temporary workaround: Use the web or mobile apps. Avoid using the desktop apps
    • ⚠️Platforms Affected: All
    • 🛠️Status: Our team will work on it according to the priority list
    • ✅Workaround: Break down the template or file into smaller chunks
    • ⚠️Platforms Affected: Wear OS
    • 🛠️Status: This is a Gboard issue which needs to be fixed by Google
    • ✅Workaround: Switching to the default Samsung keyboard

    Get in touch

    If these steps didn't help, and you’re still not receiving Todoist notifications on your device, get in touch with us. Please provide any relevant information to help narrow down the cause. We - Summer, Keita, Stacey, or another one of our 14 teammates - look forward to lending a hand!

    This article was last updated on: November 14, 2025

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