<p>Are you having trouble with your notifications? Did you add a <a href="https://get.todoist.help/hc/en-us/articles/205348301">reminder</a> to your task, but it's not showing up on your device?</p>
<p>If you're not receiving notifications from Todoist, follow these troubleshooting steps and you’ll have your notifications pop up in no time.</p>
<h2>Restart both Todoist and your device</h2>
<ol>
<li>
<a href="https://todoist.com/help/articles/log-in-or-out-of-todoist" target="_self">Log out of Todoist</a> on your device. Then, log back in.</li>
<li>Turn your device off, then back on.</li>
</ol>
<h2>Update Todoist to the latest version</h2>
<div data-platforms="">
<div data-platform="web">
<ol>
<li>Open Todoist on your web browser.</li>
<li>Click <strong>your avatar</strong> on the top-right side of the app.</li>
<li>Select <strong>New version available</strong> to install the update.</li>
</ol>
</div>
<div data-platform="mac">
<p>If you installed Todoist for macOS from the website:</p>
<ol>
<li>Open Todoist for macOS.</li>
<li>Click your <strong>avatar</strong> on the top-right.</li>
<li>Select <strong>New version available</strong> to install the update.</li>
</ol>
<p>If you installed Todoist from the Mac App Store, follow these steps to <a href="https://support.apple.com/HT202180" target="_self">manually update the app</a>.</p>
</div>
<div data-platform="windows-10">
<p>When an update is available, Todoist for Windows automatically downloads it in the background. You'll receive a desktop notification about the update.</p>
<p>The latest version of Todoist is installed after fully closing the app. To install the update:</p>
<ol>
<li>Right-click the Todoist icon in the system tray.</li>
<li>Click <strong>Quit</strong> to close the app.</li>
<li>Open Todoist again to use the latest version.</li>
</ol>
</div>
<div data-platform="ios">
<ol>
<li>Open the App Store app.</li>
<li>Tap your avatar.</li>
<li>Tap<strong> Update </strong>if there's an available update for Todoist.</li>
</ol>
</div>
<div data-platform="android">
<ol>
<li>Open the Google Play Store app.</li>
<li>Tap your avatar.</li>
<li>Tap <strong>Manage apps &amp; device</strong>.</li>
<li>Tap <strong>See details </strong>under "Updates available".</li>
<li>Tap <strong>Update </strong>if there's an available update for Todoist.</li>
</ol>
</div>
</div>
<h2>Keep Todoist open</h2>
<div data-platforms="">
<div data-platform="web">
<p>If you’re using Todoist on a web browser, make sure it’s open in at least one browser tab. </p>
</div>
<div data-platform="mac windows-10">If you’re using Todoist on a desktop app, make sure you’re logged in and the app is open or minimized. Don’t close the app.</div>
<div data-platform="ios android">
<p>If you’re using Todoist on a mobile app, make sure you’re logged in and the app is open or minimized. Don’t quit the app.</p>
</div>
</div>
<h2>Turn off app blockers and Do Not Disturb mode</h2>
<p>If you’re using app blockers or app cleaners, quit these apps to turn them off.</p>
<p>If your device has Do Not Disturb mode, and you want to receive Todoist notifications while it’s turned on, follow the steps associated with your device and platform:</p>
<div data-platforms="">
<div data-platform="mac">Follow <a href="https://support.apple.com/guide/mac-help/mchl999b7c1a/13.0/mac/13.0" target="_self" rel="undefined">Apple's instructions</a> to turn off Focus on macOS.</div>
<div data-platform="windows-10">Follow <a href="https://support.microsoft.com/windows/turn-off-notifications-in-windows-during-certain-times-81ed1b25-809b-741d-549c-7696474d15d3" target="_self" rel="undefined">Microsoft's instructions</a> to turn off Do Not Disturb on Windows.</div>
<div data-platform="ios">Follow <a href="https://support.apple.com/HT204321" target="_self" rel="undefined">Apple's instructions</a> to turn off Focus on iOS.</div>
<div data-platform="android">Follow <a href="https://support.google.com/android/answer/9069335?hl=en#zippy=%2Cset-what-to-block" target="_self" rel="undefined">Google's instructions</a> to turn off Do Not Disturb.</div>
</div>
<h2>Turn off battery optimization for Todoist</h2>
<div data-platforms="">
<div data-platform="mac">
<p>Follow <a href="https://support.apple.com/guide/mac-help/mchl613dc43f/mac#:~:text=Choose%20Apple%20menu%20%3E%20System%20Settings%2C%20click%20Focus%20in%20the%20sidebar,Done%20when%20you're%20finished" target="_self" rel="undefined">Apple's instructions</a> to turn off battery-saving mode.</p>
</div>
<div data-platform="windows-10">
<p>Follow <a href="https://support.microsoft.com/windows/battery-saving-tips-for-windows-a850d64d-ee8e-c8d2-6c75-8ffe6ea3ea99" target="_self" rel="undefined">Microsoft's instructions</a> to turn off battery-saving mode.</p>
</div>
<div data-platform="ios">
<p>Follow <a href="https://support.apple.com/HT205234" target="_self" rel="undefined">Apple's instructions</a> to turn off battery-saving mode.</p>
</div>
<div data-platform="android">
<p>Follow <a href="https://support.google.com/android/answer/7664692" target="_self">Google's instructions</a> to turn off battery-saving mode.</p>
</div>
</div>
<h2>Check if Todoist notifications are enabled for your device</h2>
<div data-platforms="">
<div data-platform="web">
<p>Each browser has its own steps to turn on web notifications. Click the browser you’re using for the latest instructions:</p>
<ul>
<li><a href="https://support.google.com/chrome/answer/3220216?co=GENIE.Platform%3DDesktop&amp;hl=en">Chrome</a></li>
<li><a href="https://support.mozilla.org/en-US/kb/push-notifications-firefox">Firefox</a></li>
<li><a href="https://answers.microsoft.com/en-us/edge/forum/edge_issue-edge_win10/turn-on-off-microsoft-edge-pop-up-notifications/1e804ae0-788d-46b0-a414-739231e8eaa3">Edge</a></li>
<li><a href="https://support.apple.com/guide/safari/customize-website-notifications-sfri40734/mac">Safari</a></li>
</ul>
<div class="box-tip">Make sure you’ve also turned on notifications in your operating system’s settings.</div>
</div>
<div data-platform="mac">
<ol>
<li>Click the <strong>Apple icon</strong> in the top-left.</li>
<li>Select <strong>System Preferences</strong>.</li>
<li>Select <strong>Notifications</strong>.</li>
<li>Select <strong>Todoist</strong>.</li>
<li>Make sure either <strong>Banners</strong> or <strong>Alerts</strong> is selected.</li>
</ol>
<p>When using Todoist on macOS, make sure you're <a href="https://support.apple.com/en-gb/guide/mac-help/mchl613dc43f/mac" target="_self">allowing notifications in Focus</a>.</p>
</div>
<div data-platform="windows-10">
<ol>
<li>Press the <strong>Windows key</strong>.</li>
<li>Select <strong>Settings</strong>.</li>
<li>Click <strong>System</strong>.</li>
<li>On the left, select <strong>Notifications</strong>.</li>
<li>Make sure that <strong>Get notifications from apps and other senders</strong> is turned on.</li>
<li>Scroll down until you find Todoist and make sure it's turned on.</li>
</ol>
<div class="box-tip">You can customize the <a href="https://todoist.com/help/articles/change-your-notifications-settings" target="_self">type of notifications</a> you’d like to see in Todoist.</div>
</div>
<div data-platform="ios">
<ol>
<li>Open the <strong>Settings</strong> app.</li>
<li>Search for <strong>Todoist</strong>.</li>
<li>Tap <strong>Notifications</strong>.</li>
<li>Make sure <strong>Allow Notifications</strong> is toggled on.</li>
<li>Select the notification type you’d like to see pop-up.</li>
</ol>
<div class="box-tip">
<p>When using Todoist on iOS, you should also:</p>
<ul>
<li>Make sure you have background refresh enabled for Todoist by opening your device's <strong>Settings</strong> app, selecting <strong>Todoist</strong>, then check if the <strong>Background App Refresh</strong> option is enabled.</li>
<li>If you regularly use mobile data (rather than WiFi), you should make sure that mobile data is enabled for Todoist: Open your <strong>Settings</strong> app, select <strong>Mobile Data</strong>, then scroll down until you find <strong>Todoist</strong>.</li>
</ul>
</div>
</div>
<div data-platform="android">
<ol>
<li>Open the <strong>Settings</strong> app.</li>
<li>Tap <strong>Apps</strong>.</li>
<li>Scroll down until you find <strong>Todoist</strong>.</li>
<li>Tap <strong>Todoist </strong>and select <strong>Notifications</strong>, this will open the notifications settings for Todoist. </li>
<li>Tap the toggle next to <strong>Show notifications</strong> tab and select the notifications you’d like to see pop up.</li>
</ol>
</div>
</div>
<p>Then, send a test notification:</p>
<ol>
<li>Open Todoist on your web browser or a desktop app.</li>
<li>Click your <strong>avatar</strong> in the top-right.</li>
<li>Select <strong>Settings</strong>.</li>
<li>Select<strong> Reminders</strong>.</li>
<li>Click either <strong>Test desktop</strong> or <strong>Test Mobile</strong> to send a test notification to your respective device.</li>
</ol>
<h2>Check if your reminders are set up correctly</h2>
<div data-platforms="">
<div data-platform="web mac">
<ol>
<li>Click your <strong>avatar</strong> in the top-right of Todoist.</li>
<li>Select <strong>Settings</strong>.</li>
<li>Click the <strong>Reminders</strong> tab.</li>
<li>Toggle on the type of notification you’d like to receive:
<ul>
<li>
<strong>Desktop notifications</strong> to get notifications via your operating system.</li>
<li>
<strong>Mobile notifications </strong>to get notifications on your mobile device.</li>
<li>
<strong>Emails</strong> to receive a reminder email on the address that you’ve added via Settings → Account.</li>
</ul>
</li>
</ol>
<div class="box-tip">If you want to get a notification for all tasks with a due time, select a relative time from the <strong>Automatic reminders </strong>drop-down.</div>
</div>
<div data-platform="ios">
<ol>
<ol>
<li>At the top right of your Todoist, tap the <strong>gear icon</strong>.</li>
<li>Tap <strong>Reminders</strong>.</li>
<li>Tap <strong>Remind Me Via</strong>, select the type of notification you’d like to receive:
<ul>
<li>
<strong>Mobile Notification</strong> to get notifications on your mobile device.</li>
<li>
<strong>Desktop Notification</strong> to get notifications via your computer’s operating system.</li>
<li>
<strong>Email</strong> to receive a reminder email on the address that you’ve added via Settings → Account.</li>
</ul>
</li>
</ol>
</ol>
<div class="box-tip">
<p>When you snooze a reminder on iOS, you can choose to be reminded again at a later time. Tap <strong>When snoozed…</strong> and select an interval from the list.</p>
<p>To get a reminder for all tasks with a due time, tap <strong>Automatic Reminders</strong> and select a relative time from the list.</p>
</div>
</div>
<div data-platform="android">
<ol>
<ol>
<li>At the top left of your Todoist, tap the <strong>menu icon</strong>.</li>
<li>Tap <strong>Settings</strong> and select <strong>Reminders</strong>.</li>
<li>Tap <strong>Remind Me Via</strong>, select the type of notification you’d like to receive:
<ul>
<li>
<strong>Mobile push notification</strong> to get notifications on your mobile device.</li>
<li>
<strong>Desktop push notification</strong> to get notifications via your computer’s operating system.</li>
<li>
<strong>Email</strong> to receive a reminder email on the address that you’ve added via Settings → Account.</li>
</ul>
</li>
</ol>
</ol>
<div class="box-tip">
<p>When you snooze a reminder on Android, you can choose to be reminded again at a later time. Tap <strong>When snoozed…</strong> and select an interval from the list.</p>
<p>To get a reminder for all tasks with a due time, tap <strong>Send automatic reminders...</strong> and select a relative time from the list.</p>
</div>
</div>
</div>
<h2>Get more help</h2>
<p>If you’ve tried all the troubleshooting steps and you’re still not receiving notifications on your device, <a href="https://todoist.com/contact">contact us</a> and include screenshots of the settings, device information, and any other information that can help with troubleshooting the issue.</p>

What can I do if I'm not getting any notifications?