Strengthen your Todoist account password

Are you trying to log in to Todoist, but you’re running into an error message about your password being exposed in a data breach, or not passing our security checks?

When logging in to your Todoist account, or when changing your password, your email address and password are checked against the Have I Been Pwned (HIBP) database. This service tracks all publicly disclosed data breaches. If your email and password combination is found in these breaches, it’s considered insecure and the error message will appear when trying to log in to the account. Here’s how to strengthen your Todoist account password and protect your data:

Note

You can check if your credentials have been compromised using either the HIBP: Email or HIBP: Pwned Passwords databases. If your email or password is found in one of these data breaches, an error message will appear in Todoist when you log in, reset your password, or sign up for an account.

Choose a strong password

When choosing the new password, we recommend the following best practices:

  • Use a strong password of at least eight characters.
  • Use a good mix of letters, numbers, and special characters.
  • Check the HIBP database if the password is secure.
  • Save your new password in a password manager, so you always have access to your account.

Stef · Customer Experience Specialist

Most password managers include a password generator that can create strong passwords for you. After selecting your password, the password manager will automatically save the password, so you can get on with your day!

Change your account password

To make sure you got all the new locks in place, follow these steps:

If you’re not able to log in because your email address and password were found in a breach, click Forgot your password? under the Log in button to reset your password.

  1. Open your Account settings.
  2. Click Change password.
  3. Enter your current account password.
  4. Enter your new account password.
  5. Enter the new password again to confirm.
  6. Click Change password.

Get help

If you’re still having issues with logging in after adding a strong password for your Todoist account, get in touch with us. We— Stef, Pierre, Marco, or any of our other teammates—will do all we can to get you back into your account.