Manage your team workspace plan and billing details

Team workspaces come with 2 different plans:

• Starter (free)
• Business (paid)

Billing for team workspaces is done on a per-workspace basis. Each team workspace is billed separately based on the number of members in each billing cycle. 

Payment methods

To pay for team workspaces, use any of the supported payment cards: 

• American Express
• China UnionPay (CUP)
• Discover & Diners Club
• eftpos Australia
• Japan Credit Bureau (JCB)
• Mastercard
• Visa

Purchase orders aren't supported yet.

Permissions

The team workspace admin is the only person who can manage workspace billing, and who can add or remove members to and from the workspace between billing cycles.

Here’s how that will be handled in the invoice:

Adding members

If you’re on monthly billing and you’re adding new members to your team mid-billing cycle, your next monthly invoice will bill you for their subscription for the month ahead as well as the charges based on the time they belonged to the workspace during the previous month. 

If you’re on yearly billing and you’re adding new members to your team mid-billing cycle, you’ll receive an invoice during the following month based on your original purchase date. Your invoice will include the amount due for each new member for the remainder of their yearly subscription as well as charges based on the amount the time they belonged to the workspace during the previous yearly billing period. 

Removing members 

If you remove one of your workspace members, you’ll only be charged for the time they belonged to the workspace. The equivalent of the time the removed member was no longer part of the workspace will be credited back to you and will be immediately deducted from the amount due on your next monthly or yearly invoice. 

Legacy pricing

If you're on the legacy Business plan, and you want to switch to a team workspace, the legacy price is retained for the team workspace created during the migration from the legacy plan.

To retain the legacy pricing, the plan must be active and on the same billing cycle (for example: monthly or yearly). If you change your billing cycle, you'll lose the legacy pricing.

Access billing for the workspace

If you're a team workspace admin, access billing for the workspace:

1. Log in to the Todoist account in https://todoist.com.
2. Click your avatar in the top-right.
3. Select Settings.
4. Find the workspace you want to view billing for in the left-hand sidebar.
5. Click Billing under the workspace name.
6. Click Manage billing.

Access old invoices

1. Log in to the Todoist account in https://todoist.com.
2. Click your avatar in the top-right.
3. Select Settings.
4. Find the workspace you want to view and access old invoices for in the left-hand sidebar.
5. Click Billing under the workspace name.
6. Click View billing history.

Upgrade the team workspace from Starter to Business

You can only upgrade your team workspace from the web. It's not possible to upgrade a team workspace to the paid Business plan via Play Store or the App Store. This means that if you’re using Todoist on a mobile device, you will need to open Todoist in a browser. 

1. Log in to the Todoist account in https://todoist.com.
2. Open the workspace settings.
3. Find the workspace you want to upgrade in the left-hand menu.
4. Click Billing.
5. Click Upgrade.

Downgrade the team workspace from Business to Starter

1. Log in to the Todoist account in https://todoist.com.
2. Click your avatar in the top-right.
3. Select Settings.
4. Find the workspace you want to view billing for in the left-hand sidebar. Click Billing under the workspace name.
5. Click Manage billing.
6. Select Cancel plan.

FAQ