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Better way to try out the product

JL

I get that you need people to upgrade to the premium version in order to make any money and I do not have a problem with that. It might be worth $29/year to me. However, it is not worth $29 to find out.

Could you perhaps add features to the free version, activate the full features for the first week/month/whatever, offer a $2 rate for the first month, have a money-back guarantee if cancelled in the first month, or in some other way let people try out the full power of the application before committing to a year at $29?

Thank you.

All responses

IR
Igor Ribeiro Sucupira
Replied on Nov 21, 2012 - 11:01

For experienced users of task managers, this is really important.

A free trial of the full-featured version for a couple of days would be great for everyone. A smaller rate for the first month is a good suggestion too (slightly safer for the seller and slightly worse for the buyer, but still OK).

Unless you don't care much about the features, you will not be willing to pay $29 just to find out in the first day that the service doesn't meet your needs (and, if you don't care about features, why are you paying for a task manager, anyway?).

Thanks.

Smokie Lee premium
Replied on Dec 03, 2012 - 11:24

I agree wholeheartedly. I'm right now testing out 3 different to-do apps to see which one will get my $30 and I hate to say that RTM is winning out even without the ability to add subtasks and the hideous UI simply because I can't try out the features of premium.

To make matters worse, I found out today I can try premium if I sign up for a new account, but not if I already signed up for a free account.

Perhaps tie the free trial into a paid version of the mobile apps? If the problem is truly that PayPal doesn't afford you the ability to offer a free trial period or a month-to-month subscription service, creating a 2nd tier of users with via the apps might be a decent alternative.

MV
Megan Van Groll
Replied on Mar 21, 2013 - 21:51

I completely agree, I am on the fence about paying $29 without ever having seen the premium features in action, and as a marketing person I can't see how Todoist loses here, if anything they would get people hooked on Premium features with a free trial which will entice them to pay for it after it ends.

I really like Todoist so far, especially because they offer 'duh' features like subtasks that have full functionality as regular tasks (like scheduling/deadlines) - something Producteev doesn't offer and Flow only offers in a workaround kind of way (folders - plus it's way more expensive at $10/month).

I am SO CLOSE to going all the way here with Todoist but having the free trial of premium would really help me over that ledge...