+ Add Question

Add-in update resp. actual download doesn't work

After the auto update within the plugin by clicking on the green gear button, the Add in is not longer viewable in Outlook.
A deinstallation and new instalation of the actual version didn't help, the plug in is invisible... it is already in the options in the section installed plug-ins but notihng will shown... I have checked that on the computer of my office colleague, the same there...

What can I do? Any ideas? I don't have a older version of the plug-in on my computer... :-(

All responses

Adrian Spoerri  premium
Replied on Aug 20, 2014 - 09:46 UTC

to reinstall the older version...
Sorry for my cutted sentence

Clyde Romo  staff
Replied on Aug 20, 2014 - 09:51 UTC

Hi Adrian,

Please clearing the cache of the Outlook add-in from this directory: %userprofile%\AppData\Local\Todoist\Outlook\Cache

Did it help?