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Sms reminder not work

В

Hello.

In the setting of reminders I have set up a mobile phone and successfully tested it.
In case of default reminder set of mobile push notifications.
Then I chose one task and set two reminders.

It looks like this:

1 Today at 11:32
email

2 Today at 11:32
SMS notification

After refreshing the page reminders looked with some changes:

1 Today at 11:32
email

2 Today at 11:32
default

Reminder e-mail received. But sms did not work!
It was in the web version of Todoist.

All responses

David Trey staff
Replied on Aug 03, 2014 - 11:26 UTC

Hello,

Please go to Settings -> Reminders and use the "Send SMS from" drop-down menu to select one of the 4 options, add a new SMS reminder and try it out, if it won't arrive, select the second option and so on... try this with each of the 4 countries and let me know if neither of them works.


Regards,
David

В
Виталий premium
Replied on Aug 03, 2014 - 15:36 UTC

I tried four options as you said.
Every time "sms notification" turned into "default" in the list of notifications for the task after refresh.
I did not get the SMS in all cases.

David Trey staff
Replied on Aug 03, 2014 - 18:35 UTC

Thank you for this information, I'll pass it to the developers and we'll look into this. Sorry for the inconvenience.


Regards,
David

David Trey staff
Replied on Aug 05, 2014 - 11:08 UTC

Hello,

This should be fixed now and it shouldn't change to "default" anymore.


Regards,
David