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Cannot add location reminder from web or mac app


This problem seemed to be solved until today.
When I try to set a location bsed reminder from any web browser (tried safari, chrome, firefox) or from the mac app. I get a strange warning saying "her" when I choose location reminders from the pop up. Then if I click OK and continue and choose a location then click OK again I'll have 2nd warning saying that I must choose location first (which I did).
I tried to clean the cache of safari, I used different browsers, reinstalled mac app but nothing has changed.

All responses

David Trey  staff
Replied on Jul 25, 2014 - 17:44 UTC

Hello Tarik,

Unfortunately, I can't reproduce this issue. I've tried Chrome and Firefox and in both cases, I can select both a new and a recent location with no issues.

Please tell me - was one of the other browsers you've used Chrome or Firefox? Does logging out and back in help?

Best regards,

Anthony Critchley  premium
Replied on Aug 31, 2014 - 01:25 UTC

I have the same issue - I can select a location on my iphone but cannot select a location from the web. I used firefox, logged in/out, cleared cache, restarted computer ... but the error has not changed.

From the website, I can choose a recent location from the reminder list but as soon as I select add reminder, it returns the same error "you must choose a location first"

Brendon Wadey  staff
Replied on Aug 31, 2014 - 02:57 UTC


Are you running just the web version or our extension for the browser? If you try another browser, does it happen as well?


Anthony Critchley  premium
Replied on Aug 31, 2014 - 06:44 UTC

Setting location reminders works on

- desktop version

- iphone

Does not work on

- website (firefox)

- firefox add-in/extension

- outlook add in

The add in is not working in chrome so I am unable to test it on this

Brendon Wadey  staff
Replied on Aug 31, 2014 - 16:11 UTC


Thank you, I have passed this along and we will look into the issue.