+ Add Question

Todoist crashes when clicking a project

Since this morning, Todoist crashes when I click any of the object in the left navigation pane. I can still add tasks to the project that is selected when I open the app, but navigating using the left pane is not working anymore.

I have re-installed the app, but nothing changed.

The app has become unusable.

All responses

Clyde Romo  staff
Replied on Jul 24, 2014 - 08:28 UTC

Hi Pascal,

Just to confirm, this is happening in the on the Windows desktop app, correct? Do you get the same problem in the browser? Can you possibly record the screen so I can see the behaviour of issue?



Pascal Zweipfenning  premium
Replied on Jul 24, 2014 - 12:51 UTC

Hi Clyde,

the issue only appears in the Windows app.

I have attached some a screen print.

David Trey  staff
Replied on Jul 24, 2014 - 12:57 UTC

Hello Pascal,

Unfortunately, we can't reproduce this issue. Please go to:


delete the "Cache" folder in this location and see if this helps.

Best regards,

Pascal Zweipfenning  premium
Replied on Jul 24, 2014 - 16:33 UTC

Solved the issue: the folder you mentioned was hidden. I think I did that accidentally.
It was written in the text document called 'crash':

"Unable to open file 'C:\Users\zweipp1\AppData\Local\Doist_Ltd.\Todoist.exe_Url_1f54ej4wbmgnhieykdgkjtuubbgg5ce4\\user.config' for writing because it is read-only or hidden."

After unhiding this folder all is working fine.