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Merging Premium and Business accounts

ŁB

Hello,

I'm addressing you with such a question: if we want to include a person (with an active Premium account) to a group (with an active Business acoount), will that person have to pay for this?

The person who has premium account has the paid subscription valid till November. If I add him to my TD business team, would the system charge me in advance for a year for that person, or would rather wait till november with charging the fee?

All responses

Clyde Romo  staff
Replied on Jul 15, 2014 - 07:57 UTC

Hi Łukasz,

When an existing user has a premium account, the remaining value is calculated and is used as a credit to the existing invoice. For example, if he has used 6 months of premium time already, then it will not be enough to cover a whole years worth of Todoist for Business.

As for when you will be billed, I'll pass this to our team to get a confirmation. I'll get back to you with an update.

Regards,

Clyde

ŁB
Łukasz Bonczol  premium
Replied on Jul 15, 2014 - 08:59 UTC

Thank you for prompt reply.
You're doing a great job.