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Premium refund


I'd like a refund for the upgrade cost for Premium. I was excited to use the labels feature. I was expecting the @mentions would be to faster than selecting project or label folders. The fact that there's no autocomplete option in the @mentions for labels on iOS is a deal breaker for me, as mobile scenarios are when speed matter most.

I purchased through iTunes. Order ID MGJQMJVMV3

I really love the product otherwise, and when autocomplete is added for labels for iOS I will happily repurchase. Thanks!

All responses

Brendon Wadey  staff
Replied on Jul 11, 2014 - 00:47 UTC


I am very sorry to hear that. I am more sorry to hear that as Apple does not allow us to refund payments made through their app store. If you contact them they should provide a refund of at least 70%.

That being said, I am not sure what you mean by Auto-Complete. Each of our mobile apps when editing or creating a task has a menu option for Labels, clicking this brings up all the labels that you have.