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Keeps prompting for "Please select a location first"


When attempting to add a location reminder in Outlook plug-in ( I keep getting prompted "Please select a location first" even though I have chosen a previously entered location. I have even typed in the address fresh and still will prompt.

All responses

Brendon Wadey  staff
Replied on Jul 03, 2014 - 18:27 UTC

Hi Aaron,

Do you have this issue if you use the website version (which browser do you try)? This only happens if you select a previous location?


Aaron B
Replied on Jul 03, 2014 - 18:40 UTC

Web version works perfectly fine in Chrome.

Aaron B
Replied on Jul 03, 2014 - 19:30 UTC

For some reason missed your second question. This happens when selecting a previous location OR trying to add a new one.

David Trey  staff
Replied on Jul 03, 2014 - 20:15 UTC

Hello Aaron,

Please try to log out and back in through the Outlook plugin.

I've been able to reproduce this issue as well, until I logged out and back in, which caused the updated version that auto-suggests the locations and shows you a small map to load correctly :-)

Best regards,

Aaron B
Replied on Jul 03, 2014 - 20:55 UTC

That did it!