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lost data

C

My todoist now has nothing in it. I still get a daily email with all my data but their is nothing in my todoist app.

All responses

Clyde Romo staff
Replied on Jun 30, 2014 - 10:05 UTC

Hi,

If you go to the web, does it still show you your tasks? If it does, please try reinstalling the app again.

Regards,

Clyde

C
campain
Replied on Jul 02, 2014 - 09:58 UTC

I have tried logging out and can sign back in with campain@internode.on.net but when I try Richard.Campain@pacificaluminium.com.au it doesn't recognise the email address.
Help still. Please

Clyde Romo staff
Replied on Jul 02, 2014 - 10:34 UTC

Hi Richard,

For some reason, your email address has a space after "Richard.Campain". So you use this exact email address:

Richard.Campain @pacificaluminium.com.au

Searching our admin panel shows results for that email address.

Regards,

Clyde