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Revert to Premium

CM

I would like to revert to the premium option from the business option.
I just want to make sure that I don't lose all my data when I unsubscribe.

Thanks,
Chris

All responses

Brendon Wadey staff
Replied on Jun 21, 2014 - 03:26 UTC

Hi Chris,

There is a button at the top right corner within your Admin Panel, "Cancel My Account" this will take you back to Premium and you will not lose any data.

Regards,
Brendon.

CM
Chris Marx premium
Replied on Jun 24, 2014 - 21:49 UTC

Thanks Brendon, I successfully did that. Thank you.
Now it looks like I'm no longer a premium user? How do I reactivate that?

Brendon Wadey staff
Replied on Jun 25, 2014 - 01:01 UTC

Chris,

This is an issue we are having on our end. Please attach your Premium receipt so that I can add the correct amount of time back.

Sorry about that.

Regards,
Brendon.

CM
Chris Marx premium
Replied on Jun 25, 2014 - 18:55 UTC


ORDER DETAILS
Buyer: Chris Marx
Order reference: ch_3M2S37pQatvjXc
Date of purchase: January 22, 2014 - 06:21
Total amount: $29 USD
SELLER DETAILS
Doist Ltd.
77 Water St. 8th floor
New York, New York 10005
United States

CM
Chris Marx premium
Replied on Jun 25, 2014 - 18:56 UTC

Thanks Brendon. :)

CM
Chris Marx premium
Replied on Jun 25, 2014 - 18:56 UTC

If you want, you could refund or add additional time for the $3 business payment I made. If not, not worries.

David Trey staff
Replied on Jun 25, 2014 - 20:55 UTC

Hello Chris,

Your account is now Premium again, please log out and back into it to see the changes. We've also added an extra month for the Biz payment ;-)


Best regards,
David