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When do people I've invited get their invites?


Just signed up for trial and would like to get my team to buy in. Tough to do when invites dont get sent out (and I sent team an email saying they should have received). Thanks

All responses

David Trey  staff
Replied on Jun 18, 2014 - 21:31 UTC

Hello Andy,

The invitations are sent out immediately the moment you send them. Please make sure that you're using the correct email accounts and that they haven't landed in your colleagues' spam folders.

Best regards,

Andy Zamfotis
Replied on Jun 18, 2014 - 21:32 UTC

Thanks. It appears that they all went into spam folder. Hope notifications dont do same.

Kristi Ross  premium
Replied on Sep 24, 2014 - 15:13 UTC

I have invited 8 people, all but one received the invitation in their email. All invites are to employees in the company so the address is the same with the exception of the name of the employees. I have asked that she check her junk folder, which she did and said nothing is there. She looked at an invite that was sent to another employee and stated she definitely did not get it. I have sent it twice. thoughts?

David Trey  staff
Replied on Sep 24, 2014 - 15:16 UTC

Hello Kristi,

Please send us the email address that you've been inviting. Feel free to create a separate thread for it and mark it as private so the address won't be visible to anyone but you and our staff.