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User Permissions

Are there any plans to introduce user permissions for the business plan? Such as: User, Manager, Admin. Having such options as managers assigning tasks to users, allowing them to add notes, complete tasks, but not delete task or due date...

What about a master log per project of changes that happen and by whom? (+1)

All responses

David Trey  staff
Replied on Jun 17, 2014 - 21:50 UTC

Hello Roman,

Currently we're not planning this and try to keep things simple - an admin can add/remove users and decide whether they can share or join projects from outside the team, but inside the team, everyone in a shared project has the same permissions.

Though, we may consider adding more advanced options like these in the future.


Best regards,
David

Roman Iakoubtchik  premium
Replied on Jun 17, 2014 - 21:59 UTC

I'm all for keeping it simple, but when you're dealing with a group(s) of people in a business environment, administrative settings are always a must.

Some users are more advanced then others. What would stop a user from accidentally or purposely deleting a task they were assigned? What about simply removing the user who assigned it? Etc...

We can all agree that deadlines are crucial, especially in a business environment. What's the purposes of the due date, if a user can simply change his/her task due date, regardless of what was assigned?

David Trey  staff
Replied on Jun 17, 2014 - 22:06 UTC

Roman,

We always encourage to only invite people you trust to a project ;-) But we appreciate your feedback and will consider adding such options in the future.


Best regards,
David

Roman Iakoubtchik  premium
Replied on Jun 17, 2014 - 22:39 UTC

It absolutely works for individuals and friends sharing tasks. On the other hand, your "invite people you trust" motto should not and does not apply to a business platform.

Although trust is crucial in a workplace, so is the ability to delegate tasks and having the proper tools to enforce the completion of those tasks by the specified due date.

Just food for thought...

E
erolibrahimuk  premium
Replied on Jul 09, 2014 - 16:11 UTC

Assigning permissions to users is very important in business. Please do implement this feature. Its way to simple at the moment. When i share projects with clients, some have accidentally ticked or deleted tasks which is a nightmare when working on a complex web design project.

Chris Sumner
Replied on Jul 15, 2014 - 20:09 UTC

I third the motion. It is critical to limit / prevent deletion and modification if you are to add a "business" edition.

WG
Wayne Guan  premium
Replied on Jul 16, 2014 - 19:01 UTC

I agree that having the ability to set permissions to limit accidental deletion of a task. It's vital in a business environment. If I'm a manager and I assign a task to a staff member and they accidentally delete that task, there's currently no notification that lets me know that a user had deleted my task. As much as we train everyone, accidents sometimes do happen.

This could be remedied by having an activity history which shows in chronological order what events took place. This way, if I see that a task that I assigned was deleted, I can at least followup on it. At this point in time, if I had dozens of tasks assigned to a user and 1 or 2 were deleted, I wouldn't be able to keep track. It would be even better if I could somehow undo that deletion so that everything's back on track. Just my thoughts.

E
erolibrahimuk  premium
Replied on Jul 17, 2014 - 08:28 UTC

I think if Todoist gets these advanced features in place they will gain a lot of Toodoledo and Basecamp customers. I have migrated from Toddoldo / Mindmeister and am now using Todoist. As a creative agency i think todoist is really doing a great job in keeping things simple but giving more options, flexibility, history and restrictions would make Todoist serious for business. Thanks :-)

Gray Winn
Replied on Jul 24, 2014 - 02:05 UTC

I have been evaluating for a team to use in the construction world and was ready to buy. However, when I realized the product had no permissions it has sent me back to the table to research what tool to use. I love the simple UI for end user experience but you really need a level of control that an admin can set esp. for construction user who will be using smart phones and could easily delete a task and not realize it.

R
Remy
Replied on Aug 11, 2014 - 13:45 UTC

This is a crucial omission that must be implemented in order to use this tool in a business environment. I use this product on a daily basis for both myself as well as for my entire business organization. This interface is amazing and the simplicity of this tool is unmatched. Unfortunately, the ability of any employee to change the due date of a task or simply delete a task altogether renders the tool almost useless for business and is forcing me to look for a new product.

With no disrespect, the response of "only invite people you trust" seems to indicate that you do not understand or simply are not interested in moving this tool to a professional setting. Very unfortunate since I believe you could easily dominate the professional market with just a few additional feature such as task permissions.

E
erolibrahimuk  premium
Replied on Aug 11, 2014 - 13:49 UTC

I totally agree with REMY. I have simply STOPPED ALL TODOIST COLLABORATION with all my clients as they simple TOOK CONTROL and deleted tasks. This is not TASK MANAGEMENT but MISMANAGEMENT. Todoist has done a great job so far but this needs to be top of your list as there are many fickle organisations like ours and if its not up to speed we will simply be looking elsewhere

BL
Beat Ludin  premium
Replied on Aug 17, 2014 - 14:53 UTC

yes.
yes.
yes.
and yes again

DA
Dr Alexander Hannemann
Replied on Aug 17, 2014 - 19:34 UTC

In bigger orgs and eg tracking due to human error a must, for small teams great as it is so KISS

BL
Beat Ludin  premium
Replied on Aug 18, 2014 - 05:42 UTC

well, there's no reason for not having the best of both worlds.
just keep the status quo at the default setting and if you want to KISS then you just leave that as it is.
moreover, even in a small team, I must be sure, that nobody tampers with the responsibilities in my projects.

Sebastián Plazas  premium
Replied on Aug 21, 2014 - 17:55 UTC

I totally agree!! I dont want to miss task because other people are Playing with them. I trust on people, I really do, but!!! This is not a simple thing of trust, is about bussiness and tasks with a lot of work behind. This is not funny. Keep the app simple, but do it safe to mistakes. To delet other people tasks is a mitake.

Aaron  premium
Replied on Aug 28, 2014 - 16:04 UTC

Completely agree with the need for even simple permissions (keep it to view / edit rights if you must). We have been trialling ToDoist across our multi-site business and find it a really useful tool, and it is only the fact that there are no permissions options that is preventing us from using this and is now forcing us to look at other options. Please, please add this. (+1)

JF
Joseph Farahat  premium
Replied on Sep 02, 2014 - 03:28 UTC

This is not a business product without user permissions.. One more app not ready for prime time in the business arena, yet trying to make money off the business users.

You realize you can charge more it it works to a business level?

IC
Ian Collis-Smith  premium
Replied on Sep 04, 2014 - 18:40 UTC

We are a small team, and have trialled Todoist. It works very well, and we want to use it for its simplicity. We do however need the permissions as discussed here. Also I would like to be able to go to a user, and 'invite' them to a whole selection of projects in one go. With 20 or more projects, its a real pain when a new team member comes in, especially a project manager who needs to see everything.

Sebastián Plazas  premium
Replied on Sep 04, 2014 - 21:05 UTC

Please, can someone from the staff answer this??????

Brendon Wadey  staff
Replied on Sep 04, 2014 - 21:08 UTC

Hi,

We have nothing new to add from our previous reply. We understand the need and this is something we are looking into.


Regards,
Brendon

Sebastián Plazas  premium
Replied on Sep 04, 2014 - 21:20 UTC

thank you Brendon! The thing is that this point is so important! And i just dont like when enterprises don´t listen when customers are screaming their needs. Please, be sure your company work on this point. In my case, i'm having problems to manage the program without permissions

Thank you

Irfan Toker  premium
Replied on Sep 23, 2014 - 19:19 UTC

restrictions for assignee are certainly needed....

Sunrise Dusters  premium
Replied on Oct 14, 2014 - 21:57 UTC

Another premium subscriber here wanting to cast a vote for more admin controls. As an admin, I would love to be able to delegate tasks to employees, continue to see those tasks in my inbox and whom it is assigned to. As a user, I would prefer them to only be able to view their tasks and have the ability to mark as completed, that's it.

I do want to say we have been using todoist as a business for two years and I love todoist's teams commitment to improving the product.

Roman Iakoubtchik  premium
Replied on Oct 14, 2014 - 22:13 UTC

With so many users expressing concern regarding the lack of permission settings and yet not one acknowledgement from the Todoist team :-S

Can one of the Todoist decision makers (Artyom, Ana, etc...) please let us know if this feature will be implemented or not? Is it on the company's roadmap at all?

Ivan Ruiz  premium
Replied on Nov 04, 2014 - 11:09 UTC

+1

... just remove delete task button for shared project.

Nicolas Morales
Replied on Nov 18, 2014 - 23:20 UTC

I am in the evaluation period and this is one of the big concerns that we have. We love the functionalities but not having this kind of things are a huge concern for us to pay for the service.

@Brendon please reach me by email to see if we can partner up to make this work.

Carolyn Saddington
Replied on Nov 20, 2014 - 11:07 UTC

Can't agree more. We've been evaluating todoist business - and have discovered that external contractors that we use for our projects have the ability to delete or alter task - and we don't get notified of the change. this is completely unacceptable in business context. I also discovered that if a user deletes their account then all the tasks assigned to them for the overall project simply disappear! Again with no notification to the owner of the project. On this basis we will be deleting our account - as its unusable in its current format. Pity really, as it's a nice light interface that would have otherwise worked well for us. One other plea from a business perspective - each project needs the ability to have a description that is sticky - so it stays at the top.

Irfan Toker  premium
Replied on Nov 20, 2014 - 14:52 UTC

Todoist is close to nirvana..
Just need to add this assignee restrictions..

Mariana Herrera  premium
Replied on Nov 27, 2014 - 00:51 UTC

Do add restrictions. We have experienced with accidental removal from projects and from accidental deletion of tasks. And there is no "UNDO". Once you are removed from a project and added back you can no longer see the track of tasks that were completed. And if a task is deleted, it's gone. Like i said: No Undos!

Michael Dengler  premium
Replied on Nov 27, 2014 - 08:01 UTC

perhaps an idea from a software point of view. At least a complete changelog would cover a lot ot the topics above. Logging changes made in the business accounts into a elasticsearch/logstash cluster would be easy to implement. Adding a "restore to previous values" as well... so at least everyone would be able to see who did the change / and to repair accidentaly made changes

SE
Sherif Elnabarawy
Replied on Jan 22, 2015 - 14:14 UTC

Another team member was figuring out how to work with the software so that we messed up all the tasks!
How come you didn't implement such a requirement!

DC
Damian Castillo
Replied on Jan 22, 2015 - 14:26 UTC

I am a Premium user and love using Todoist.

Todoist for business should not even be an option if you don't have user permissions. The idea that you should invite only those you trust shows me that Todoist does not understand what businesses need.

You can not have a business solution for managing projects and team collaboration without admin controls to limit what members can do inside a project.

Todoist idea that you should trust who you invite basically means that EVERYONE invited to a project is not a Project Manager and has full access to do what they please withing a project. This is not acceptable in business and I can't think of a single business that would want every member to do what they wish withing a structured project with multiple members.

I now must stop my subscription and look for a new solution. If this is not even under consideration, I honestly believe that Todoist should stop marketing the business solution because it's not feasible in the real world.

It's a shame because Todoist has one of the best and simplest UI's.

Just my opinion.

Darius Bozorgi  premium
Replied on Jan 23, 2015 - 20:06 UTC

This is really a MUST and a NO-BRAINER. Figure it out guys. Hopefully, you are hearing your customers loud and clear.

Michael Dengler  premium
Replied on Jan 23, 2015 - 20:49 UTC

i think some kind of responsive from time to time could be seen as a token of esteeme

SE
Sherif Elnabarawy
Replied on Jan 26, 2015 - 17:55 UTC

i have switched to producteev.com because of this small but critical issue! any feedback here?! (-1)

Sebastián Plazas  premium
Replied on Jan 26, 2015 - 19:42 UTC

Thank you so much. I will start using it. I saw a video and it seems to be a better app than Todoist. I will start with some proyects.

Todoist Staff seems to forget us on this task

Guys, can you make a todoist task of this issue? Maybe you can figure out that you can have the same problem as us.

DC
Damian Castillo
Replied on Jan 26, 2015 - 20:31 UTC

I know everyone likes to have a response directly from the support team on Todoist over the lack of user permissions and what you allow people to do within a project you assigned them too, but I am sure they are aware of the issue.

Maybe if they would come out and tell everyone that it's something they are officially looking into, it may stop new threads related to the problem.

I think Todoist is a great app and I am a premium user. The "Business" version just lacks the features most companies require and it's something they can look into.

If they don't plan on adding the needed features for business use, they should be honest and tell everyone. This would allow others to stop waiting their time with explaining the features they want for business and they can use that energy in finding an app that works for them instead.

I also think if they say "We are looking into it" or "We are considering it", it should also be honest and something they need to dedicate some resources towards. Saying you are looking into something that you really don't plan on spending resources on, does your users or potential users a disservice.

I think everyone just wants the truth and they want a clear answer on this.

Sebastián Plazas  premium
Replied on Jan 27, 2015 - 13:08 UTC

I totally agree with you Damian. Is interesting how Todoist is a service provider for many companies, and we all are having problems with the same provider. What is funny to me is to take a look inside organizations y see how this kind of decisions come from one single person, but the impact can go through thousands. I really want to find that person inside Todoist and send him an email asking how can I help him to develop this task. I can Offer my company to make some tests If he or she needs one.

BL
Beat Ludin  premium
Replied on Jan 27, 2015 - 14:45 UTC

We are also starting to evaluate alternatives because of this omission and the lack of responsiveness. it's a pity, since we have invested quite some thought in how to use TD best. It's really a great software with a few major quirks. And the lack of permissions is certainly the most serious one.

Darius Bozorgi  premium
Replied on Jan 28, 2015 - 18:40 UTC

agreed on all fronts. hopefully, the Todoist team is reading all of these and understanding that their paying customers have been very vocal about some missing and core functionality! I do not know if as a user-group we have expressed thoughts about how we would like to see this implemented, but here are my $0.02....

Keep it simple to expedite initial release. In evaluating what I have seen competitive products doing, it may be easiest to introduce concert of "private" or "controlled" projects (and sub-projects by extension) where permissions would be enforced. That way Todoist gets the best of both worlds as they would have to "open" and "trust" concept that Todoist memebers have alluded to but at the same time give business users the ability to control designated projects.

In terms of "controlled" projects, I would suggest that the following rolls should apply. Project Owner/Admin (which you could designate as the creator to start if that is easier). Other members should be able to be designate/promote other members to Project Owner/Admin role for that given project. Only Project Owners/Admins should have permission to add or delete members. I would also introduce the concept of Task Owner/Creator. This is not the Assignee. So only Project Owners and Task Owners would have the ability to edit tasks. If you could do this, for us that would be an amazing start. Of course, this topic can get much more involved and you would want to consider how it should evolve. For example, down the road it would be nice to have a View Only role in a project. I keep mentioning Project-based permission as I believe that is the best way to implement it out of the gate. In terms of deleting tasks, I can see arguments both ways for Project Owners vs Task Owners, but it may be easier to simply default to Project Owners only. If a Task Owner can edit a task that should cover any issues.

There is an entirely different set of permissions that I believe can wait for now and that deals with general Todoist permissions - i.e. can anyone setup a project, Todoist admin permissions, super users, billing, etc. I do not think you should bite off too much. My sense from the comments is that if you could introduce some project-level controls and give some insight/communication on the direction this is headed (seeking input from your paying customers) - then everyone would be very happy.

Hope this helps in some way and I apologize if this is repetitive from any prior posts on the topic.

Darius Bozorgi  premium
Replied on Jan 29, 2015 - 04:38 UTC

I meant only Project Owners/Admins should be able to promote other project members to Project Owner/Admin role for a given project.

TC
Tim Corey  premium
Replied on Jan 29, 2015 - 08:00 UTC

Another vote on this one. Several of my staff was already using ToDoist premium for their own personal collaboration. After working with the trial I paid for premium and ended up bringing our whole team on under the Business plan. Since then, we've been finding all that's been said in here to be true.

Do I trust my team? Yes.
Do good employees lie and manipulate? Yes.
Does a new hire need ToDoist? Yes - but that doesn't mean I trust him/her!

We use ToDoist to help us *communicate*. That's it.
Would I use it as a management resource? Nope!

Unless this is added, I'm sure we will soon very soon outgrow its usefulness. It relies too much on everyone being (a) savvy on how it works, (b) 100% honest, and (c) 100% genuine. Even the best of teams can't live up to all that!

RuthEsther  premium
Replied on Feb 24, 2015 - 18:46 UTC

I'm so happy to have found this thread. I was evaluating Todoist for my solo business and this is a deal killer for me. :-(

I was torn between Todoist and Basecamp and this was much simpler and cleaner interface with a great price. Plus the mobile app is wonderful. But I need a system whereby I can invite my clients into a project and have control over what they can or cannot do. They may accidentally delete a task or think that it's not needed and delete it. Either way is no good.

Yes please do add user permissions and notifications if a task is deleted or changed. Then let the world know and I think you would be inundated with new business customers.

飞倪
飞 倪  premium
Replied on Feb 26, 2015 - 09:11 UTC

This is crazy. It's been more than a year and still Todoist hasn't fixed this?! It was a deal killer for me a year ago, and now I'm seriously thinking if Todoist is serious about their work.

PD
Petr Deruga
Replied on Mar 02, 2015 - 06:59 UTC

(-1) (-1) (-1) (-1) (-1) (-1) (-1) (-1) (-1) (-1) (-1) (-1) (-1) (-1) (-1) (-1)

За год они так и не сделали нужный фукционал ...
Если пригласить сотрудника в проект он может меня удалить и я теряю доступ к проекту верхнего уровня и к всем суб проектам !!!!!
Это не правильно - так сотрудник которого привлекли временно может уничтожить все задачи !!!

http://prntscr.com/6bnswd

Также сотруднику был дан доступ к верхнему уровню проекта
Все суб проекты что были ниже, сотрудник не видел
Но при удалении я потерял доступ к проекту всех уровней !!!

Это все позволит фрилансеру или кому угодно удалять все что он хочет, нужно Вам срочно делать права на проекты и задачи.
(-1) (-1) (-1) (-1) (-1) (-1) (-1) (-1) (-1) (-1) (-1) (-1) (-1) (-1) (-1) (-1) (-1)

Е
Евгений
Replied on May 14, 2015 - 09:58 UTC

It's a must feature! Surprised you don't have it:((( Now you very like Asana, but Asana is free. Wanted to buy premium account but without permisions service doesn't feats me:(((

Е
Евгений
Replied on May 14, 2015 - 10:00 UTC

And you ignoring so much requests - this is not good.