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multiple email accounts breaks mail links

Hi when I add emails as tasks from multiple email accounts the the links seem to break. clicking on of this links brings up a message saying that this mail has been removed.

Is there a known work around for this?

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Clyde Romo  staff
Replied on Jun 09, 2014 - 07:14 UTC

Hi Rico,

The gmail extension uses URL to retrieve your emails in a tasks. If you are using multiple Google Accounts, your URL will be assigned numbers. Here's an example:


Notice the numbers? This is how Google keeps track of which account you're using. This number is assigned according to which account you logged in first. At some point, Google will try to ask you to log-in again (for security purposes) and if the numbers gets mixed up, for example mail/0/# is now mail/1/#, then it result to the problem you're encountering right now.

To make it work again, just log-out of all your Google account and log back in the order that they were before. Hope this makes it clearer.