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High Resolution Display

EL

I've read a few other posts about Todoist not being compatible with high-resolution screens and the plugin using microscopic fonts. Do we have an ETC for when this will be resolved? Some of these requests went back to last year. With more and more laptops coming with high resolution displays, this "bug" is quite problematic and makes Todoist unusable. The solution shouldn't be to adjust the resolution when it's the only program I'm using which now has this issue.

All responses

Brendon Wadey  staff
Replied on Jun 08, 2014 - 03:25 UTC

Hi Evan,

I can not give an ETA at this time. Though I do know it's being worked on and is something we do want to improve.

Regards,
Brendon.

JW
John Whiting  premium
Replied on Sep 03, 2014 - 09:41 UTC

Text in Outlook on Surface Pro 3 so small it's almost unreadable.

BS
Brent Shelton  premium
Replied on Sep 05, 2014 - 02:17 UTC

Hello -

I'm moving to a new, high-resolution screen as well and have found that the version downloaded today also results in very small (unusable) task list. Outlook and IE text size is appropriately sized (usable / readable) for the screen resolution.

What is the current work around? What are the specific steps do I need to do to make the size of the font in the Outlook Add-In readable? I don't need a released solution or an update to the product - i'll work with editing configuration files, registry etc.

I've seen a couple of threads here in support, but did not the definitive work around.

Thank you for great product.

Regards,

Clyde Romo  staff
Replied on Sep 05, 2014 - 07:21 UTC

Hi Brent,

Unfortunately, there's exactly no workaround for this yet. We just have to wait for the fix. :-(


Regards,
Clyde

RL
Richard Larsson  premium
Replied on Sep 17, 2014 - 16:46 UTC

Bummer. Oh well, add me to the list of people waiting for the fix.

JO
Joseph Oh  premium
Replied on Oct 01, 2014 - 17:06 UTC

Any news on this? It seems like all the other programs I am using have finally adapted for a high resolution screen. Just waiting for Todoist.

BS
Brent Shelton  premium
Replied on Oct 01, 2014 - 18:20 UTC

As suggested previously, why not consider an alpha release simply to abate some of the issue? If this feature is not using the Windows scaling functionality, something is presumably hard-coded somewhere.

If in a config file, let us edit it locally (just a little help on where and how).

If hard-coded, please simply hard-code an exe with a 1.5x or 2.0x font size - this will not solve the problem (implement it elegantly using Windows/DPI/Scaling), but it will give us a so-called quick'n dirty temporary solution.

Again, no need to implement this correctly for all future resolutions, just something simple and workable as a temporary solution.

Please...

MB
Matthew Baker  premium
Replied on Mar 24, 2015 - 10:18 UTC

Please add me to the list of people desperately wanting a resolution to this. It was onyl after paying for premium that I noticed this issue and it's kind of a big one.

BS
Brent Shelton  premium
Replied on Mar 24, 2015 - 12:52 UTC

I've been waiting a very long time.

Think about all the new computers which do not have low resolutions being sold.

Paul Jenkins  premium
Replied on Apr 03, 2015 - 08:54 UTC

Also waiting a solution to this, but I've actually found a good workaround for this.

Running on a Surface Pro 3, I've switched over to Mailbird 2.0 as my default email client (http://www.getmailbird.com/) and that has a really good plug-in for todoist, which can be scaled independently of the rest of the view. Although I'm using the email client as well as the plugin, I guess you could just use the plugin by itself...

Totally agree that it doesn't help with Outlook integration per se, and the best solution would be a fix in todoist itself, but for me its an acceptable solution.
YMMV.

(I've no connection whatsoever with either todoist or mailbird, other than a user of both applications).

SR
Steve Rodgers  premium
Replied on Apr 04, 2015 - 03:29 UTC

There are soooooo many threads on this issue......kinda crazy, TDist.

I would have preferred to be able to read my tasks in Outlook to being able to change the color of the app in iOS. :)

FI
Frank in Florida
Replied on Apr 04, 2015 - 06:38 UTC

Check out this link, re: a new staff hire:

https://blog.todoist.com/2015/03/26/todoist-for-windows-news-including-taskcrunch-acquisition/

About a third of the page down, "What features are you most excited about bringing to Todoist’s Windows desktop client? Outlook? Windows Phone?" "... we want to add some features that, while not cool or groundbreaking, will make the app more comfortable to use, such as high DPI support..."

Michael Ahern  premium
Replied on May 05, 2015 - 19:53 UTC

Is there any news on a high dpi version of the windows app?

Galina Skovorodnikova  staff
Replied on May 05, 2015 - 19:56 UTC

Hi Michael,

Unfortunately, we can't provide the exact dat yet. As we have more definite news about this update, we will share! Sorry for the inconvenience!

Regards,
Galina

BJ
Byron Jacobs  premium
Replied on Jun 01, 2015 - 10:57 UTC

It's been a year since this was first requested. It's not like this is a "nice to have" feature. It's a serious flaw for more and more users. I like the product otherwise but I'm restricted to using the web version because I can't even read the Surface Pro 3 version. If you can't even give us an approximate date for fixing this I'll have to switch to a competitive product.

Clyde Romo  staff
Replied on Jun 01, 2015 - 11:10 UTC

Hi Byron,

The update should be available very soon as we're only waiting for the certificates to be approved. We do have a beta version that you can use. Let me you're interested in trying it. Really sorry for the inconvenience!


Regards,
Clyde

BJ
Byron Jacobs  premium
Replied on Jun 01, 2015 - 12:45 UTC

Yes Clyde. I'll use the beta and give you feedback. Let me know how to download it.

David Trey  staff
Replied on Jun 01, 2015 - 12:59 UTC

Hello Byron,

To use the beta version of our plugin, you must first uninstall the old version through Programs & Features, it will be listed as "OutlookTodoist" there. Then, you can download and install the beta build from here: https://drive.google.com/file/d/0B7cEOoAl9IRgcHBVbTBiWFdwc0E/view?usp=sharing


Regards,
David

BJ
Byron Jacobs  premium
Replied on Jun 01, 2015 - 14:20 UTC

I’ve attached two screen shots after installing the new Outlook extension. You can see the font size on Todoist is unreadable on a 12-inch screen.



Outlook extension -







Windows app -


David Trey  staff
Replied on Jun 01, 2015 - 14:40 UTC

Byron,

Please tell me, what zoom level is this? If you go to the "Home tab" and see the red "TD" icon there, that's where you'll see a small arrow below it which will open a menu where you can set the zoom level for our plugin.


Regards,
David

BJ
Byron Jacobs  premium
Replied on Jun 01, 2015 - 16:19 UTC

David,



Zoom level was 100%. When I tried to up it to 200% gave me an extension exception. Unfortunately I didn’t copy it down so can’t give you any more detail than that. It did however change the zoom level to 200% but that is still quite small. Here is the screen shot with the TD zoom set to 300%. You can see the text is still quite small but at least somewhat more legible. Why can’t TD size up like all the other apps on my SP3 when I change the “Text size” screen resolution parameter? Having to remember to change the TD parameter every time I dock and undock is a pain. I use a lower res monitor when the SP3 is docked.

David Trey  staff
Replied on Jun 01, 2015 - 16:41 UTC

Byron,

We'll add an option to go up to 600% in the next update of our plugin. We'll also look into the possibility of having the app scale automatically.


Regards,
David

BJ
Byron Jacobs  premium
Replied on Jun 01, 2015 - 16:58 UTC

Thanks. But what about the Windows app? Will it have scaling soon? And when would that release be out (in very broad terms)?



I don’t really use the Outlook extension but I am constantly in and out of the Windows app.

David Trey  staff
Replied on Jun 01, 2015 - 17:00 UTC

Byron,

We also have a new build of our Windows app with support for scaling (also awaiting certification from Symantec - unfortunately, there's no way to predict when they will finally issue it), you can install it from these locations:

Standard version: https://drive.google.com/file/d/0B7cEOoAl9IRgTEw3bmtEU0RrakE/view?usp=sharing

Version with no GPU acceleration: https://drive.google.com/file/d/0B7cEOoAl9IRgVEtZWldDZWhFLVE/view?usp=sharing

Developer's notes and installation guide: https://docs.google.com/a/doist.io/document/d/1lksQqvPWV8T7PVVuH9iDHblXTwlP91ZTGbuRPmiBhZs/edit?usp=sharing


Regards,
David

BJ
Byron Jacobs  premium
Replied on Jun 01, 2015 - 20:17 UTC

Thanks David!! It does a great job of auto-detect of the zoom level specified for the monitor. How should I report beta issues to your dev team? One small one I've found is that I can't pin the app shortcut to the task bar. The option isn't available in the right-click pull-down.

Otherwise this does exactly what I wanted. I do like this product and the great support.

David Trey  staff
Replied on Jun 01, 2015 - 22:17 UTC

Byron,

You're welcome to report any feedback here or you can create a new thread for it :-) I'll pass it to our developers.


Regards,
David