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Offline not working (needs to be online once)


I have used Todoist Mac App multiple times, but very often when I'm out and about with no connectivity I open the app and it says "Offline not working, needs to connect once".

Does this mean it will never open without an internet connection?

Also, it won't let me add any tasks offline...

All responses

Clyde Romo  staff
Replied on Jun 06, 2014 - 09:36 UTC

Hi David,

Our Mac app is using the Safari engine which means it behaves pretty much like our web app. That means that you do need to have internet connection if you're launching it. I use the Mac App on a daily basis and I just don't close it. This has worked well for me and have never needed to connect once. Any changes I make offline gets synced once I get connected to the internet again.

As for not being to add tasks offline problem, is it because you can't launch the app without internet connection or are you running into a specific problem even if the app is available?



Dragan Ruzic  premium
Replied on Jun 06, 2014 - 13:17 UTC

Without trying to do Clyde's job, there has been a long discussion on this matter elsewhere on this support forum. To cut your searchin time, here's what works best for the time being:
- Use Chrome web browser

- Skip the Todoist Mac App for now

- Of course, go online that very first time in Chrome and log into TD, leave that tab opened _all_ the time in Chrome (I Pin it by right clicking and choosing "Pin Tab"

- Leave the Chrome browser opened and it's cache will hold all your Todoist data and then you don't need to be online for it to work.

This works great for me because I'm on a train a lot, lose WIFI or 3G, 4G etc, I just keep on working in TD and it syncs without problems when online again.

I believe that some of the support people wrote that they're considering moving to using Chrome's engine instead of Safari's in the future.


David Bakker
Replied on Jun 07, 2014 - 12:47 UTC

Thanks to both of you! I just miss understood the functionality and error message. Now I know and what to expect. I'll manage with the suggested ways of working with Todoist :)