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Why does the Todoist web app not seem to load completely?

The elements that are visible work as usual, but there are quite a few missing. I'm on Chrome 34. After deleting "Hosted app data" from my browser it works again for a while, but after a few hours it stops working. As long as I don't refresh the page it's okay, but as soon as I do (some time after I've deleted the "Hosted app data") it looks broken again.

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Clyde Romo  staff
Replied on Jun 02, 2014 - 12:28 UTC

Hi Dayyan,

Can you please try it in Incognito Mode (CTRL+SHIFT+N or CMD+SHIFT+N for Mac users)? This is a special mode in Chrome that disables most extensions. This way, we can figure out if one of the Chrome extensions might be causing this behaviour.

Please let me know how it goes. If it works fine in this mode, then we'll try to see which of the extensions (if you have any) could be causing it.

And oh, one last thing, is this an ongoing problem that you had or just something recent?

Best Regards,


Dayyan Smith
Replied on Jun 02, 2014 - 13:53 UTC

Hi Clyde,

thank you for the quick response. It worked Incognito Mode, so I just deleted some of the extensions I don't use anymore. I noticed it a few days ago, but it wasn't consistent - sometimes it would just work again after a refresh - until today.