+ Add Question

Help with Google Calendar Sync


Copied URL which ends with "factor=124", assume correct. Pasted into Other Calendars / add URL. Loading red notification shows then flashes a bit. Finally dialogue says "settings error could not fetch the URL. Disabled all add ons, restarted browser, Firefox 30 beta.

Tried in chrome with add ons disabled, no dialogue but no action, nothing changes.


All responses

David Trey  staff
Replied on May 29, 2014 - 19:30 UTC

Hello Denise,

Please try to re-add the iCal feed, but don't wait for it to sync - add it and then close the browser. Google will automatically re-attempt to sync it and if you check your calendar in a few minutes, it should be synced.

Best regards,

Michael  premium
Replied on May 29, 2014 - 19:39 UTC

I'm having the same problem. I tried your solution and it doesn't seem to be working.

Brendon Wadey  staff
Replied on May 30, 2014 - 00:34 UTC


If you change the URL from https to webcal does it still have the same issue? I will pass this along and see if we can find the cause of the issue. Though, sometimes iCal does have issues, so please keep trying to add it.


Denise Largin
Replied on May 30, 2014 - 16:10 UTC

Looked at gmail calendar today and it had imported the stuff. So my questions are:

* On first entering the feed into gmail how long should it take to sync

* I understand that there is a delay in syncing, something to do with the way Google works, about 8 hours. Is this correct and will syncing speed improve in the future.

As far as the product is concerned I am trialling it and it seems pretty easy to use. The web interface is well layed out and the collaborations functions look useful.

What I would like to do is to use outlook instead of g mail but I run Outlook 2003 linked to an exchange server (maybe 2003 version as well). So my next questions are:

* Will it work on outlook 2003. If not what about 2007.

* Does the use of this version of exchange server make any difference.

Thanks for your prompt reply so far

David Trey  staff
Replied on May 30, 2014 - 16:20 UTC

Hello Denise,

- Technically, it should be instant, but sometimes for some reasons Google either fails to sync it instantly or it seems to take a long time so closing the calendar and going back later (a few minutes, maybe an hour) should work.

- The delay is indeed caused by the way Google handles all iCal feeds and we have unfortunately no control over it. On our end, the feed is updated live and if you'd use it with any other calendar software, it would sync on demand. But we will look into other solutions such as using Google's own API to sync with calendars instead of using iCal feeds.

- The Todoist Outlook plugin will unfortunately not work on Outlook 2003. If requires Outlook 2007 or later. However, if you're asking for the calendar, the iCal feed should work even on Outlook 2003. Also, please note that with Premium you can send emails to your Todoist projects instead of linking to them. This method doesn't require our plugins and can therefore be used on Outlook 2003 or any email client. For more information, right-click on a project and choose "Email tasks to this project".

- It should not make a difference, but in case of the standard "Add email as task" option, we did get some reports of the linked message sometimes not being found after adding it to Todoist when using an Exchange server. We're looking into it, though and it doesn't happen in all cases.

Best regards,

Denise Largin
Replied on May 31, 2014 - 08:32 UTC

Right so it works on Outlook 2003, calendar, syncing, it's looking even better. I will try today but my connection is remote so I will see if I have permissions. If this works I am probably sold for long term use.

I have seen instructions for Outlook 2007, if these are similar I will figure it out if not can you direct me to something helpful.

As far as the product goes, as I said previously, it has a clean and simple feel and is easy to use so far. The apps on android are useful and essential to the product but I am not an app person or fanboy and find the web version so much more productive. This is not a criticism but just my comment on app culture. They are programs (progs) or applications and yes I am showing my age in a miserable old git type of way.

My suggestions so far to improve todoist are:

Have options to print the list, it is still even in this app age a useful function. The list could be printed in a condensed version with less spaces and maybe smaller text to make it easier to get an overview on less pages. I guess this also applies to having other views on a PC (web).

There seems to be no function to export the data into a format that can be read in another similar program / app / whatever. This feels like I am reliant on todoist and If I invest a lot of time in setting it up as my main time management tool and encourage others in my organisation to do so then this feels risky as I may I have problems with it in future or I may need to migrate to another product for whatever reason.

It would be nice to link tasks as project management tools seem to do. So if I change the date of a task others linked either do so automatically or I am prompted to set new dates. I am new to all this and have not really investigated project management stuff but it something that might have its uses. So far project management seems like to do list plus, maybe I am wrong.

Finally what about recording and being able to analyse tasks that have their completion dates changed to see if target/task timeframes are being realistically set. Again maybe of use??????

This feedback is a way to repay your speedy replies.

Brother of Denise as she is even older than me and has limited interest in computers.

David Trey  staff
Replied on May 31, 2014 - 12:40 UTC

Hello Andrew,

Thank you very much for your feedback, we appreciate it.

You can print every view already on all platforms excl. the mobile apps. Simply hit Ctrl+P or click on the gear icon at the top and choose "Print current page".

We'll look into implementing a standard export option, but technically, considering that the print view also includes your task notes, if you search for "viewall" and try to print this, you will see all your tasks with all notes, labels and dates at once and if you're using a "print to PDF" plugin, you could save all this data in a readable format. It may not be best for exporting, but then - other apps have different options, some wouldn't even understand our "human dates" such as "every day" or "Every Friday at 2pm", importing it could fail. Others may not support labels or use # instead of @ to label a task so it's very difficult to find a format that would truly work for every other to-do app and maintain all task properties.

We may consider adding linked tasks in the future, please vote for these proposals in our Votebox:
- https://todoist.com/Vote/show/6257/
- https://todoist.com/Vote/show/6571/

We'll also improve our productivity graphs in the future and maybe add this kind of data to it.

Again, thanks a lot for your feedback, it'll help us improve Todoist in the future :-)

Best regards,

Denise Largin
Replied on May 31, 2014 - 17:12 UTC

Hello David,

Did U put me on your todoist list and that is why you are so speedy in your reply or are you underworked, bored or remarkably efficient naturally.

I'll have a look at view all and tell you what I think.

To cut to the chase what happens if you just stop, your server blows up or god decrees you evil or stuff like that. I am left with no record on my PC. I am assuming the app still contains the info that I could extract but I'd have to learn how..........print it I guess. Like I said I am old school and even though I use the internet daily I like to have my own accessible backups especially if my sisters company invests in this at her work. What do you think?

David Trey  staff
Replied on May 31, 2014 - 18:33 UTC


We always reply as fast as we can :-)

Right now we have no plants to stop. Quite the contrary. But we also have everything securely backed up so the chances that your data would simply disappear are extremely low.

But yes, the data is also stored locally. You can access Todoist even when you're offline and it's all there - any change you make will be synced later. Furthermore, if you go to Settings -> Backups, you can generate a new backup any time (in addition to the automatically created backups, every 24 hours) and download this data anytime. It will be formatted the same way our template TXT files are so it may not be the best solution for exporting, but still - it's all there so you could download a new backup every now and then just for the worst case (impossible) scenario :)

Best regards,

Denise Largin
Replied on May 31, 2014 - 21:29 UTC

how do I access data locally on a PC through a browser if I lose internet connection? Just put my phone on airplane mode and app works so it is local there but what about on a PC, am I missing something.

You may be glad to hear that I am running out of questions

David Trey  staff
Replied on May 31, 2014 - 22:47 UTC


Simply go to https://todoist.com/app and that's it - full access to Todoist with no internet :-)

This of course only works under these circumstances:
- You must have accessed Todoist through the same browser at least once in the past so that the data is actually stored in it.
- You have not logged out from your Todoist account because then, in order to log in, you would need an internet connection. If you never log out - that's not a problem.
- Your browser must support offline storage. Chrome supports it perfectly, Firefox should too, but others may not.

Best regards,

Denise Largin
Replied on Jun 01, 2014 - 21:30 UTC

All questions answered, nice product, nice support, I've recommended it to others already.


Replied on Nov 22, 2014 - 03:00 UTC

I just signed up for Todoist Premium again, for the express purpose of seeing my Todoist tasks on my Google Calendar. From what I understand from this thread, even when working correctly, the tasks will not usually appear immediately on my calendar. Is that correct?

On a separate note, unfortunately, I have yet to see my tasks at all in my calendar. I have gotten the "could not fetch url" error. I have closed both services, logged out, loged back in after probably half an hour. And nothing. :\

Clyde Romo  staff
Replied on Nov 22, 2014 - 10:26 UTC


We have reported this problem to our developers and they're looking into. As soon as a fix is available, we'll let you know.

Really sorry for the inconvenience.


Replied on Nov 24, 2014 - 07:04 UTC


I'm experiencing the same issue as riverinthehills.

Best regards,


David Trey  staff
Replied on Nov 24, 2014 - 15:03 UTC


This issue has now been fixed. Sorry for the inconvenience.


Replied on Nov 25, 2014 - 10:45 UTC

Hi David,

It seems to be working again, thnxs for the support


- Erik

Matthew Gromer
Replied on Mar 07, 2015 - 17:27 UTC

I'm getting this issue, not sure why.

Galina Skovorodnikova  staff
Replied on Mar 07, 2015 - 17:43 UTC

Hi Matthew,

Sorry to hear about that! Could you please clarify what the exact issue you are experiencing? Any additional information would be helpful!