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When I open ToDoist app, I get a white screen

App opens, but remains loading (see screenshot)

All responses

Clyde Romo  staff
Replied on May 29, 2014 - 13:14 UTC

Hello Adam,

When did you get to start this issue? Was it working before? Please try disable any anti-virus software if you have one. Also, did you start using a proxy or VPN lately?

Regards,

Clyde

Adam Wren  premium
Replied on May 29, 2014 - 17:38 UTC

Hello,

I just became a premium member. The desktop app works occasionally. I do use a VPN regularly. Could it be that it doesn't work well with the VPN?

Brendon Wadey  staff
Replied on May 29, 2014 - 21:07 UTC

Adam,

Does it only happen when the VPN is turned on?

Regards,
Brendon.

Adam Wren  premium
Replied on May 29, 2014 - 22:24 UTC

I cannot say for sure. I'm actually having problems replicating the issue right now, but will follow up if it happens again and try to note VPN use.