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Sync problem

KH

Android and Web is not syncing.

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Evgeniy Fedorov  premium
Replied on May 27, 2014 - 14:15 UTC

Unfortunately, problems with synchronization almost never cease.
https://todoist.com/Support/show/33146/
https://todoist.com/Support/show/32175/
(-1)

MM
Mike M  premium
Replied on May 27, 2014 - 15:30 UTC

Evgeniy, hopefully this won't last long. Very annoying I agree, but the guys should work on it full speed.

I wonder if it's a DoS attack (Denial of Service).

@Todoist staff: any update please?

MM
Mike M  premium
Replied on May 27, 2014 - 15:32 UTC

Twitter is up-to-date - engineers working on in: https://twitter.com/todoist

Brendon Wadey  staff
Replied on May 27, 2014 - 16:13 UTC

We are having server issues, which are being resolved right now, but it may take some time. Very sorry for the trouble. We hope it wont be much longer before everything is back to 100%

Regards,
Brendon.

S
Steven
Replied on May 27, 2014 - 16:14 UTC

I was just about to upgrade. Having second thoughts now...

David Trey  staff
Replied on May 27, 2014 - 17:21 UTC

Hello Mike,

Please note that Todoist also fully support offline work. As long as you don't actually log out from your Todoist account, you can use even the whole web-app offline thanks to HTML5 local storage.


Best regards,
David

Jesper Damtoft  premium
Replied on May 27, 2014 - 17:22 UTC

Having sync issues here as well... and todoist duplicate tasks in iCal all the time. I can fix this by close and opening iCal but it's quite annonying and messes up the overview.

Hope this and other sync issues will be fixed soon!

MM
Mike M  premium
Replied on May 27, 2014 - 17:23 UTC

@Steven, I have been a customer since late November, I think this is the only time such an issue has happened. Even other platforms like Toodledo, Wunderlist and ProductEev had issues with syncing and upgrades that didn't work as expected.

On the plus side, Todoist allows you to work offline, so if you can stick to one platform and do all your edits there, everything will be sync'd ok once the system is restored.

@David, I meant to say Todoist, not Toodledo, re the work offline :-) (Now corrected ;-) )

Hope that helps!
Best,
Mike