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When will work sync?

The second day of synchronization on windows is not running. When You correct the situation? In the 3 months that I use todoist, sync worked fine for 2 weeks. Tell me please, do You plan to do something with this? If not, then I move on to another task Manager. Thanks in advance for your reply

All responses

SL
Samuel Lefever
Replied on May 27, 2014 - 10:40 UTC

Same issue with sync between iphone and web...
We are planning to use todoist but only of sync is perfectly working!

HM
Henry Maynard  premium
Replied on May 27, 2014 - 11:03 UTC

A number of us seem to be having this issue.

Changes in OSX app, Android app, and web browser aren't registering with each other (or are, but very occasionally, very slowly, and with no discernible pattern.)
Changes in browser or apps not registering with productivity.
Logging out then in seems to revert to what the web browser is saying.

I'm in the UK, and my internet connection is fine.

Look forward to hearing from you guys :)

Tyler Long  premium
Replied on May 27, 2014 - 11:30 UTC

The site is up for me but no sync action. There are a couple other threads here where others are reporting similar issues. See here too where others are having the same issue: http://www.isitdownrightnow.com/todoist.com.html

F
frampton  premium
Replied on May 27, 2014 - 14:45 UTC

Can we hear from someone on Staff please? I can't use this product if it won't sync consistently.

philknowles0  premium
Replied on May 27, 2014 - 14:52 UTC

Having just renewed my subscription, the sync issues are as poor as I have known. Please provide some information on what the issue is and when it will be fixed.

DJ
Doug Johnson  premium
Replied on May 27, 2014 - 14:56 UTC

I'm in the same boat as others. I recently joined as a Premium user. I'm second guessing this decision. Sync is a very important capability which I have to say has worked well until now. Please provide an ETA on a fix is known. Among other things, I'm concerned about putting more information into a given client in fear that—whenever the problem is fixed—my information may not properly sync up or otherwise get lost.

Dorgival Guedes  premium
Replied on May 27, 2014 - 14:58 UTC

Same here. It would be important to hear from the staff about what is going on and when it will be fixed.

MM
Mike M  premium
Replied on May 27, 2014 - 15:32 UTC

Twitter is up-to-date - engineers working on it: https://twitter.com/todoist

Tyler Long  premium
Replied on May 27, 2014 - 16:11 UTC

Thanks Mike for the info; didn't even think to look there. At least we know they are aware and working on it rather than blowing up the boards.

Brendon Wadey  staff
Replied on May 27, 2014 - 16:36 UTC

Hi,

Yes, we are having server issues and they are being resolved now. We hope it won't be much longer.

Sorry for all the trouble.

Regards,
Brendon.

ET
Eric Turiansky
Replied on May 27, 2014 - 17:39 UTC

Same issue here but I also have duplicated contacts on my phone. todoist on computer seems ok, but nothing syncing with devices.

Tyler Long  premium
Replied on May 27, 2014 - 19:45 UTC

Things appear to be syncing good now (Atlanta, GA); at least between the web and outlook platforms.