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Add Email as Task Button Disappeared

SK

I'm a premium subscriber and use the add email as task often. However, today when I opened up outlook this option was not there. I'd like to get this functionality back.


Thanks,

All responses

Clyde Romo  staff
Replied on May 22, 2014 - 07:47 UTC

Hi Shaun,

When did you first the notice the problem and is this the first time? Anything recent you did either with your Computer or with Outlook?

Please try the following troubleshooting steps:

1.) log-out and log-in in the Outlook plug-in
2.) re-install the Todoist plug-in (if step number one doesn't work)

Let me know how it goes. Sorry for the inconvenience.

Regards,

Clyde

Matt  premium
Replied on May 15, 2015 - 20:02 UTC

Tried this, didn't work.

David Trey  staff
Replied on May 15, 2015 - 20:15 UTC

Hello Matt,

Please try to go to C:\Users\ [username]\AppData\Local\Todoist\Outlook, delete the "Cache" folder and see if it helps.


Regards,
David