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Can't open IOS app!!


Hello Clyde,

The previous thread has been deleted. Did you see the transaction ID for the refund? Can you please let me know when it is processed?

transaction ID is: 12999763169054705758.1386843776555643



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Clyde Romo  staff
Replied on May 21, 2014 - 14:24 UTC

Hi Paulo,

Yes, I did. I have now forwarded the refund to the correct department and you should have within 30 days.

Your other thread was set to private at some point during our discussion as to prevent other users from accidentally seeing information or attachments that we needed for troubleshooting your issue. That's why you can't see it right now as you're logged it using a different email address.

Best Regards,