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Credit Card Issue When Upgrading To Premium


I've been trying to upgrade to Premium, but it keeps telling me there's an error in my credit card number. I have tried multiple times with the same effect.

Is this a common issue? Or am I doing something wrong?

All responses

David Trey  staff
Replied on May 21, 2014 - 12:04 UTC

Hello Roberto,

Please try to use a different browser and see if the issue persists. Also feel free to try both CC payment options - the direct one and the one through PayPal and let us know if both fail.

Best regards,