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"Email as task" not working


For some reason some when i click on the email links sometimes they work, but often they don't. Do emails need to stay in your main inbox for the links to work? Is there something else that might be stopping them from opening


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Clyde Romo  staff
Replied on May 14, 2014 - 10:27 UTC

Hi Kate,

Moving emails from your Inbox to specific folders makes it for difficult to search for the plug-in. If you transfer your email to another folder, the plug-in will try to search it in your existing folders which could take a while.

We are aware of the issue and is currently working on a fix though we can't say when it will be available. Sorry for the inconvenience.

Best Regards,