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Sync issues between iPhone and web


Any troubleshooting tips for getting my tasks to sync between my iPhone and the web? Certain inbox tasks show up on the app but not when I log on via the web. Thank you!

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Clyde Romo  staff
Replied on May 13, 2014 - 14:54 UTC

Hi Heather,

You can try re-installing the app again. I've seen this step fixed synced issues before and this would be a place to start. Also, make sure you're running the latest version of the iOS app (version 8.2.1).

Best Regards,


Heather Weekley
Replied on May 13, 2014 - 15:04 UTC

Thanks Clyde, that seemed to solve the problem. Here's to hoping it doesn't happen again!