+ Add Question

Not Syncing with iPad

I am running ToDoist (8.2) on my desktop, and on my iPad Air (iOS 7.1.1).

Right now, nothing shows up when I sync on the ipad, and it's telling me to "Add my First Project", so none of the custom projects or labels are available either. I've already logged off and logged back on, but nothing from my desktop is transfering to iOS. MY Account information is correct, but nothing else.

Everything works fine across my other devices (my HTC One shows all of the changes I've made today), but for some reason the iPad isn't synchronizing.

All responses

David Trey  staff
Replied on May 12, 2014 - 16:56 UTC

Hello Brandon,

Please try to delete the app on all your iOS devices, reinstall it and log in making sure you're not only using the same credentials, but also the same login method (manual or via Google).

Let me know if the issue still persists after that.

Best regards,

Brandon Warkentine  premium
Replied on May 12, 2014 - 17:24 UTC

Dynamite--works perfectly now. I also caught that my iTunes store had updated to USA :-) , instead of Canada at the same time, so that may have had a hand in it as well.