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Sync is broken (mac, gmail and web)

Syncing between mac, gmail and web (did not notice on android) breaks all the time. I've changed due dates for multiple tasks through different apps and now they are properly set in web view though wrong in gmail plugin and mac client. Here is the screenshot http://snag.gy/HRhnf.jpg

The most odd thing is that everything was fine yesterday and today I've been logged out all over the place (why btw?) and have those issues now. Though this is not the first time sync breaks in the last two days I've been using todoist.

Overall the service looks nice but apps are not reliable yet. I'll post other bugs as soon as I remember them.

Syncing is crucial, I hope you gonna fix it asap.

All responses

BB
Bartek B.  premium
Replied on May 10, 2014 - 09:57 UTC

I've same problem, I've noticed my deleted or done task are present on web even though I've deleted/check as done even week ago.

Brendon Wadey  staff
Replied on May 12, 2014 - 15:48 UTC

Hi,

We appear to be having sync issues. Please tell me, if you log out of the Mac app, and clear the cache for Safari (the app uses this) does it sync back up?

Regards,
Brendon.

BB
Bartek B.  premium
Replied on May 12, 2014 - 16:18 UTC

I'm using PC, chrome, it seems that log out and log in fix problem, we'll see if permanently.

mishamsk  premium
Replied on May 12, 2014 - 20:00 UTC

Log out\log in helped yesterday. Still have to check if it is reliable afterwards.

mishamsk  premium
Replied on May 15, 2014 - 17:22 UTC

Nope, still experiencing problems. Just added few tasks through gmail and then decided to check the web interface. It has changed the dates.

Really annoying and inconvenient. I rely on this thing. Can you give any estimation when is it going to be fixed?

mishamsk  premium
Replied on May 15, 2014 - 17:27 UTC

Wait, it seems to be a separate issue. I am trying to change the date through the web client to one date and it keeps moving it to the next day...

I am currently in USA (travelling) but originally from Russia thus having settings set to +8 hours from USA time. Can it be a reason for that?

David Trey  staff
Replied on May 15, 2014 - 19:03 UTC

Hello,

Yes, every time your time zone settings are incorrect, different date-related issues will occur. You must set both your phone and Todoist itself to the same time zone which is the one you're currently physically in. Every changes made to tasks while having an incorrect time zone set will have to be corrected manually once you adjust the time.


Best regards,
David