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Remotely Sign Out

LC

I lost my iPhone. How do I sign out of Todoist remotely? Thanks.

All responses

Clyde Romo  staff
Replied on Apr 14, 2014 - 11:22 UTC

Hello,

It is not possible right now to remotely sign out your Todoist account. However, you can do the following as precaution, go to Settings -> Account and use the "Issue new API token" link. Additionally, you could change the email address of your account if you wish.

Regards,

Clyde

C
CDS  premium
Replied on Jul 11, 2015 - 05:11 UTC

I tried "issue new API token" and changing "email address". Neither work when making changes on Mac and viewing on iPhone.

Galina Skovorodnikova  staff
Replied on Jul 11, 2015 - 13:06 UTC

Hi,

To sign out on all devices, please change your password on the web. The session will expire on other platforms and you will be required to log in again :-)

Regards,
Galina

C
CDS  premium
Replied on Jul 11, 2015 - 14:55 UTC

How long does it take for the session to expire? I tried your suggestion and it is not working yet.

Galina Skovorodnikova  staff
Replied on Jul 11, 2015 - 17:46 UTC

Just to confirm: have you changed a password on the web, and you are still logged in with the older password (same account) on other apps?


Regards,
Galina

C
CDS  premium
Replied on Jul 12, 2015 - 10:19 UTC

Yes, you stated the situation correctly. I changed the password on the web and the app on my iPhone continues function like normal and doesn't prompt me to sign in.

Galina Skovorodnikova  staff
Replied on Jul 12, 2015 - 13:58 UTC

I will pass it to our developers. They will look into it. Sorry for the inconvenience.

Regards,
Galina