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Worthless on Windows tablets

Do you guys realize how terribly small your font and icons are on a Tablet with Windows 8? I'm using your standalone program and Outlook extension on Surface Pro and the font is microscopic.

Unfortunately, this is being noticed after the 30 day refund since I just got the tablet. I really like the web and Android version but your Windows products are terrible on smaller 10 inch screen size.

Is there any way to fix this or do you plan on coming out with an update in the near future?

Is there a way to sync todoist tasks directly to Outlook 2013 and bypass your extension?

For $ 30 a year premium service, I would expect your interface to look good on all platforms and not to be left out on Windows.

Basically, do you have plans to make a Windows Metro App and provide a scalable interface across all Windows extensions and programs?

All responses

David Trey  staff
Replied on Apr 08, 2014 - 11:28 UTC

Hello,

Please tell me - what's the resolution of your screen? I've checked our web-app on a 10 inch tablet with a resolution of 1920x1200 and it looks very clear even with a system font set to small.

We are currently working on an update that will make Todoist scale up on high-PPI screens.


Best regards,
David

Rickyaz  premium
Replied on Apr 08, 2014 - 19:14 UTC

Thanks for your reply. Yes the web app is fine. In my post, I was referring to your desktop and outlook 2013 extension. My resolution is 1920 x 1080. So again your web app is fine but there is clearly a scaling problem with your stand alone apps.

David Trey  staff
Replied on Apr 08, 2014 - 21:51 UTC

The stand-alone app should display everything exactly as on the web. In fact, it only is a browser window connecting to todoist.com

Please send a screenshot to david@doist.io showing how you see the app (incl. the URL to this thread for reference).


Best regards,
David

TT
Travas Townsend  premium
Replied on Apr 09, 2014 - 11:16 UTC

Yes, I would have to agree... VERY DIFFICULT to read in Outlook 2013 using a Surface Pro 2. Can this get fixed soon?

David Trey  staff
Replied on Apr 09, 2014 - 14:50 UTC

Hello Travas,

Please send a screenshot showing this issue to david@doist.io - all our apps and add-ons use and connect to the same website and there should be no display differences between the web and the add-ons.


Best regards,
David

TT
Travas Townsend  premium
Replied on Apr 09, 2014 - 14:58 UTC

oops...I meant to say is that I emailed the screen shot....

David Trey  staff
Replied on Apr 09, 2014 - 15:08 UTC

Travas,

Thank you, it does seem indeed like it's caused by the lack of the high-PPI support, but we'll add it in near future (can't give you an exact ETA, though).


Best regards,
David

TT
Travas Townsend  premium
Replied on Apr 09, 2014 - 15:10 UTC

No worries… overall… AWESOME product… I will wait.

Rickyaz  premium
Replied on Apr 11, 2014 - 00:30 UTC

sorry haven't had time yet to send pic I will send soon. thanks Travas, good to see I'm not the only one having this issue. Cant want for update and thanks for the good support

Rickyaz  premium
Replied on Apr 11, 2014 - 00:47 UTC

just sent over windows program screenshot. I'm also running into an error where after closing the program It will not open backup. I have to "end task" and then I can
open it again.

Brendon Wadey  staff
Replied on Apr 11, 2014 - 01:23 UTC

Hi,

As for the opening issue, Todoist sits in the system tray (beside the clock) and can be closed or re-opened from there.

Regards,
Brendon.

Rickyaz  premium
Replied on Apr 13, 2014 - 23:40 UTC

You might want to fix this in an update (along with the microscopic font). When one clicks on either the system tray or task bar shortcut, the program should open right up. Instead, to re open the program I have to take the following steps:

1. click on system tray to maximize hidden icons
2. right click on todoist to open up menu
3. then click "show/hide"

or

use short cut key combination.

It would be nice to also have the option to open it up like every other normal program.

For anyone else reading this post, I have found that todoist is best viewed in Firefox and Thunderbird. Both render the app the best for some reason. Chrome has issues where the to do entry pop up field displays clear to the left of the screen and is only half visible. Internet explorer does not display properly as well. Firefox has always been great with displaying pages and probably handles HTML 5 better.

Sorry for the long post. Thank you for your excellent support and can't wait to see the future fixes. :)

,Ricky

David Trey  staff
Replied on Apr 14, 2014 - 12:15 UTC

Hello Ricky,

You can configure this behavior anytime. Please right-click on the TD icon in the tray, go to "Configurations" and set it to quit on close )instead of hiding to the tray). This, however, will disable the keyboard shortcuts.

Also, aside from the shortcuts, you can double-click on the tray icon to show the app. You also can choose which icons show in the tray and which are hidden icons and have the TD icon be shown outside of the "more" arrow at all times.

We will look into forcing the app to show when attempting to launch it again.


Best regards,
David

B
BruceMarriott  premium
Replied on Jul 13, 2014 - 07:05 UTC

All the above was in April - 3 months on and I dont think the small font in the Windows app is fixed yet. Any progress in this?

David Trey  staff
Replied on Jul 13, 2014 - 10:34 UTC

Hello Bruce,

We're sorry for the delays, although we don't have any estimated release date, we will prepare our apps for high PPI displays. That is - not only adjust the font, but also prepare all graphical elements in an accordingly higher resolution.


Best regards,
David

AC
Anthony Critchley  premium
Replied on Aug 31, 2014 - 06:47 UTC

I can report that the desktop and outlook add-in are extremely small on the surface pro 3 (default display size is 2160*1440). It is impossible to use desktop app with such a tiny font

Rickyaz  premium
Replied on Sep 01, 2014 - 11:31 UTC

Can't wait for the update. It will obviously give todoist a huge advantage over others.

It's pretty annoying that allot of companies are so late and lacking on support for hi resolution displays.

These displays and Windows 8 have been out for quite a while.

Rickyaz  premium
Replied on Sep 10, 2014 - 21:35 UTC

I hope you guy's have a release date here pretty soon for a better full featured Windows 8 app version soon that displays better with hi dpi screens. Wunderlist just came out with their Windows 8 app and its pretty good. I'm still sticking with your service because there are reliability issues with Wunderlist's repeating task system.

Morgan Newall
Replied on Sep 13, 2014 - 13:48 UTC

If it's just a browser within a desktop app why cant you simply resize the font? Or give us the option to?

B
BruceMarriott  premium
Replied on Nov 03, 2014 - 09:06 UTC

I just wanted record that it is now 7 months since this thread said the Wndows app was no good on tablets.

But its not just tablets and there are many threads about the Todoist Windows App being uselss on laptops with hi-resolition screens generaly.

This is core stuff and needs fixing as a serious bug.

ZM
Zak Mahshie  premium
Replied on Dec 02, 2014 - 14:07 UTC

I'd also like to know when this will be updated.

TT
Travas Townsend  premium
Replied on Dec 02, 2014 - 14:26 UTC

me as well.

B
BruceMarriott  premium
Replied on Dec 12, 2014 - 07:19 UTC

This is a serious bug that was raised in April - over 8 months ago.

Is there any meaningful commitment to fixing this?

B
BruceMarriott  premium
Replied on Dec 18, 2014 - 11:07 UTC

Bump - this does not go away and I suspect impacts way more people then have Android Watches/Wear...

JA
Jason Anderson  premium
Replied on Dec 22, 2014 - 02:31 UTC

I thought the same thing as Bruce when I saw the Android Wear integration... Maybe this will get worked on after they finish the app for the Apple Watch...

N
NB
Replied on Dec 27, 2014 - 08:32 UTC

I just installed this on my surface pro 3 and it needs scaling badly. Otherwise, it looks like a great app. To bad its getting uninstalled. This issue was brought up in April and nothing been done about it. Shame, I'm hunting for a decent to do manager. Wunderlist windows app is worthless as well.

TW
Tom Weir  premium
Replied on Dec 28, 2014 - 07:30 UTC

+1 premium user with surface pro 3 who will be reflecting on this thread come renewal time...

Omri Buzi  premium
Replied on Dec 28, 2014 - 22:39 UTC

+1 for a premium user that has headaches caused from squinting trying to see what's next on my list

TT
Travas Townsend  premium
Replied on Dec 29, 2014 - 14:30 UTC

In all seriousness, is there an ETA for this?

Rickyaz  premium
Replied on Dec 31, 2014 - 00:27 UTC

I would like to see a Nice Windows program in the future but the web app is important since my work will not allow program installs.

For now, why can't they just make improvements to the Chrome Web App? Like a shortcut key that instantly opens a new task, even when Todoist is not open.

If use use Chrome or Opera, you'll get desktop notifications which is cool. And the Chrome app still supports offline mode.

Maybe they can make a standalone mini browser window that contains the Todoist web app w/ a responsive design.

For the Chrome web app, just hit CTRL + ( + OR - ) to zoom in and out. To make accessing easier and more like the feel of a program, following these steps:

1. Install the Chrome launcher shortcut on your taskbar
2. Add todoist from the Chrome web store
3. right click on todoist and select "open as window"
4. Allow desktop notifications, if asked.

This way, you can open Todoist without opening the Chrome browser.

Obvious tips, but I thought I'd throw them out there. :)

M
Mitch
Replied on Feb 22, 2015 - 08:49 UTC

Alright i have released my app which fixes this see: http://todoist.com/Support/show/38967/#comment_187852 for details.

Jonathan Todd  premium
Replied on Feb 22, 2015 - 09:39 UTC

I have a mac, iphone 6plus and Surface Pro 3. The Surface Pro 3 standalone TD is tiny tiny type and useless. The web version is OK. TD staff you need to know that we give you our lives. we count on you. we trust you. All our data for our productivity is in your hands. We get a Suface Pro 3 and we can't use the program any more and you can't fix it for months? We send an issue that data that was checked off doesn't come up in a search of completed items and you say that you're working on it - for months? Each of the three platforms uses a different way to edit and create items. You say you try to make it look and feel native to the device? That's not a realistic approach for synched info designed to be multi platform. Make it one way. We are habitual creatures. If you make labels a big box on iphone and we can check 5 items in a moment, then we go to Mac and we have to add each one and the window closes and we have to manually open again - you disrupt our workflow and our subconscious actions. We can never be efficient or fast. Stick to a system or give us choices to emulate the native of say iphone on the Mac or the mac style on the iphone. That's my two sense gang. Hope it helps make the product more stable and adoptable by the mostly cross platform users who need you the same way everywhere!

Brandon Ayers  premium
Replied on Feb 24, 2015 - 19:55 UTC

This issue has been over 1 year. Please address the PPI scaling problem. It's not a complicated fix, especially if it's web based as support says.

Rickyaz  premium
Replied on Feb 24, 2015 - 23:10 UTC

Are there any updates on this? Its getting close to a whole year since I posted this and there has been no update to the Windows app.

In addition to the scaling problem, the Windows app has no desktop notifications. If those two features would be updated then the app would be in good shape.

M
Mitch
Replied on Feb 25, 2015 - 01:19 UTC

This will be my final update in the threads for new releases in the future we will just update the project page. The new version (https://github.com/mitchcapper/wpfdoist/releases/tag/1.0b2) features the options UI and should be a decent base for people to fix the scaling issues.

ZM
Zak Mahshie  premium
Replied on Feb 25, 2015 - 15:36 UTC

I received the following update from someone at Todoist today:
=============================
Unfortunately, we don't have any updates reg. the issue discussed there, but we're hiring a new .NET developer now who will hopefully soon address this issue in a new update of our Windows app.

For now, as a workaround, please try to use the full web-app on high PPI devices as the browser will scale it correctly. Sorry for the inconvenience.
=============================

Michael Plastina  premium
Replied on Feb 25, 2015 - 15:48 UTC

Same, completely unusable on a QHD screen (Dell XPS 13) - both as standalone app and outlook plugin. This is not acceptable, the plugin is invaluable in my workflow - you're about to lose a customer if you can't fix it.

Michael Plastina  premium
Replied on Jun 30, 2015 - 19:09 UTC

More importantly, the Outlook add-in is similarly afflicted with scaling issues and is useless as well... is there really no fix for this?

Galina Skovorodnikova  staff
Replied on Jun 30, 2015 - 19:13 UTC

Hi Michael,

Would you like to try our beta version of the upcoming update for the Outlook plugin? It should include the option to adjust the font (the arrow icon next to the Todoist side bar):

Outlook plugin: https://drive.google.com/file/d/0B7cEOoAl9IRgcHBVbTBiWFdwc0E/view?usp=sharing

Regards,
Galina

Michael Plastina  premium
Replied on Jun 30, 2015 - 19:34 UTC

Thanks, but it doesn't install, missing visual studio dependencies.

Galina Skovorodnikova  staff
Replied on Jun 30, 2015 - 19:38 UTC

Have you uninstalled the current version? If so, would you make a screenshot of the error message so that we can check it with our developers?

Regards,
Galina

LM
Leslie Mahshie  premium
Replied on Jul 01, 2015 - 12:06 UTC

I installed it. The arrow she's talking about is next to the Todoist *icon* in the Ribbon Bar. It's the "extended properties" arrow.

It works - thank you for adding this. I realize you probably have to limit the zoom options to ensure scaling, but I think 250% would be a good option. I'm going between 200% and 300% and not sure either is right.