+ Add Question

Downloaded and installed, but nothing showing up in Outlook.

AL

I have Outlook 2010. I downloaded the .exe file, then hit "run" and it saved it to my program files. However, nothing has shown up in my Outlook. I rebooted the program and my computer. When I go into the program file, it is unclear what I would need to click to launch the add-in. Many thanks!

All responses

Brendon Wadey  staff
Replied on Apr 02, 2014 - 21:30 UTC

Hi Aili,

Please try re-installing the extension, but right click on the .exe file and "Run As Admin. Then see if it appears in Outlook.

Regards,
Brendon.