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App very slow start

MG

Hi,

I installed the Windows app recently and one thing is strange. If I start the app it time to time takes up to 3 Minutes!!!! until I can use it. First I only see the window but the contents are blank. NExt step, I see my today view but cant click anything, also all Icons are missing. After 3 Minutes all Icons are there and I can use the app normal, no delay.

Once it's loaded everything is fine, even if I close it completely and relaunch it.

Other Apps even huge Programs like Outlook / Photoshop are starting within seconds.

(Win 7, x64)

All responses

Clyde Romo  staff
Replied on Apr 02, 2014 - 14:19 UTC

Hello Marco,

Has it always been performing this way? Can you please try reinstalling the app again and see if it makes a difference?

I apologize in advance if that may seem drastic (re-installing the app) but it does rule out several possible cause of the problem.

Regards,

Clyde

MG
marco goetze
Replied on Apr 03, 2014 - 06:54 UTC

It seems like there was some kind of server error yesterday maybe a slow connection to the todoist servers. Today it'S launching fast.

Clyde Romo  staff
Replied on Apr 03, 2014 - 09:29 UTC

Hi Marco,

That's good to know. :-) Let me know if the issue shows up again.

Regards,

Clyde