+ Add Question

windows app exe file corrupt on download


When the windows app .exe file is downloaded, it will not run. The error window says that the file is corrupt,

All responses

Clyde Romo  staff
Replied on Apr 01, 2014 - 16:28 UTC

Hi Josh,

Can you confirm 2 things for me please?

1. Did you download from this website https://en.todoist.com/windows ?
2. Can you please confirm that the went through successfully? (Meaning it's really 100% done) Can you retry downloading it again and see if you get the same issue?

Please let me know how it goes.



Replied on Apr 01, 2014 - 16:30 UTC

Thanks for replying Clyde.

1. I did download it from the link that you posted
2. The download did complete.

For some reason this download works with internet explorer and not chrome.

David Trey  staff
Replied on Apr 01, 2014 - 16:34 UTC

Hello Josh,

Unfortunately, we can't reproduce this issue with any browser.

I've tried on Chrome version 33.0.1750.154 m please let me know if that's the same version of Chrome that you're using.

Best regards,

Replied on Apr 01, 2014 - 16:37 UTC

That is the version of Chrome that I am using. Not sure what to tell you about being unable to recreate the issue.

When downloaded with Internet Explorer the exe file worked, so I have the app installed now.

Rok  premium
Replied on Aug 05, 2014 - 12:11 UTC

The same problem is in firefox! Version 31.0
Tried in Opera and it worked fine!

Rok  premium
Replied on Aug 05, 2014 - 12:13 UTC

Oh,... I was logged in todoist when downloading in firefox! And than NOT logged in when using opera,...maybe that helps?

David Trey  staff
Replied on Aug 05, 2014 - 12:23 UTC

Hello Rok,

Thank you for this information, we'll look into it.