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Message Function not Working - Request for a Refund


I have purchased the premium. But the message reminder option is not working the way I want it to. I would like to ask for a refund.

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Brendon Wadey  staff
Replied on Apr 01, 2014 - 01:10 UTC

Hi Michelle,

Can you please tell me exactly what the issue is, we may be able to fix the problem.

If still wanting of a refund, please let us know your transaction ID or reference number from the purchase.


Michelle Wong  premium
Replied on Apr 04, 2014 - 03:28 UTC

Hi Brandon,

When I tried to set up the message reminder, I had to first subscribe to my
phone provider's 'email to sms' service. When I received 'mail' (the
reminder) from Todoist, I had to reply 'yes' to my text message in order to
view the reminder from your company.

Can this be fixed?

With regards,


Brendon Wadey  staff
Replied on Apr 04, 2014 - 04:37 UTC


There is no way to change this, as it depends on the provider and not on our end.