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Premium account: reminders not clearly understood

I tried setting a reminder for a take, but the dropdown "remind me on a specific time" is not working. Why?
I have a snap shot of the window if you'd like, how do I send it to you?

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David Trey staff
Replied on Mar 30, 2014 - 22:03 UTC

Hello Shruti,

There are 2 types of reminders:

- Absolute reminders - these can be set on a specific time. Every task can have such reminder so if you already see "Remind me on a specific time", simply type the date and time of the reminder in the date field below,

- Relative reminders - these can be set for a certain delay such as "10 minutes before deadline", "1 hour before deadline". However, to use this option, the task itself must have a due time (such as "today at 2pm") - only then you will have access to select "Remind before due time" from the reminder type drop-down menu.

Best regards,