when I log in it still shows me the email and password phrase even though I know they are correct, why this bug?
Are you getting the issue in the browser (Chrome, Firefox, Safari, IE), mobile (iOS or Android App), or desktop (Mac or Windows App)?
Can you give me the specifics so I can try to replicate the issue?
Also, if you can provide a screenshot, that would help a lot. :-) You can send it to email@example.com
It's google chrome on a windows 7 laptop. I can't really take a screen shot
because there really isn't anything to see just the log in screen which
shows up regardless of whether my email and password is right. If it is
wrong then it says wrong combination but if it is right it still shows me
the log in page without any message.
Can you please check these two things for me?
1. Is Chrome set up to accept 3rd party cookies
2. Are you are logged in to multiple google accounts in Chrome. (google account sign in)
Please let me know.
It is set up to third party apps and I do have two accounts but I usually
sign into the one with Todoist
If you are using multiple google log-ins, the google account link (used sign-in to Todoist) must be first.
Refer to the link: https://dl.dropboxusercontent.com/u/10405164/Todoist%20Resources/Multiple%20Google%20Login.jpg
The google account link to Todoist (#2) is below my other account(#1)
Is this case for you?
Yeah it is first
To clarify, the Gmail account that have associated with Todoist (the Google Sign In) is the first one or only Gmail account you are signed into?
Also, by third party apps, you do mean third party cookies? As that is different. You can also try clearing the cache and offline data for the browser and try again.