I forward email messages from iphone to Inbox, body of the forwarded message doesn't show up in note
Sent from my iPhone
Begin forwarded message:
And then nothing
Is this for a certain project or all projects you try to email? We are aware of some issues when sending email and are looking into it.
Thanks for reply
I just started using and haven't set others up. Will try and post results
It's all of my projects that exhibit the behavior. Any suggestions?
We're sorry for the inconvenience, we're looking into this issue now.
Any ideas on time table for solution? Work arounds available? This is an important feature which is main reason I upgraded. Impossible to do zero inbox without it. Thanks!
We don't have any ETA at this time unfortunately, but we are looking into it.
Please can we get a resolution to this as a high priority. It's seriously affecting my productivity, and I'm sure I'm not alone.
I also just persuaded an associate to sign up to Todoist and I don't want him to be disappointed!
Please CC firstname.lastname@example.org when sending one of such mails and I'll pass it to our devs so we can check what formatting causes this.
David I just sent you such a mail, i have the exact same problem.
This is occurring for me as well, from all Apple mail clients (Mac, iOS). Is there update on this issue? Definitely a very important feature.
Hi, I'm facing the same problem and it's really annoying. It really blocks the work process. Please advise asap.
Sorry for the inconvenience. :-( You can forward to me an example email to email@example.com so I can forward it to our developers.
Hi Clyde, This is send from a mobile device. I have not check this before.
*P Please consider the environment before printing this
informatie verzonden met dit E-mail bericht is uitsluitend bestemd voorde
geadresseerde. Gebruik van deze informatie door anderen dan degeadresseerde
is verboden. Openbaarmaking, vermenigvuldiging, verspreidingen/of
verstrekking van deze informatie aan derden is niet toegestaan.Zwanenburg
Communivents B.V. staat niet in voor de juiste en volledige overbrenging
vande inhoud van een verzonden E-mail, noch voor tijdige ontvangst
information contained in this communication is confidential and may
belegally privileged. It is intended solely for the use of the individual
orentity to whom it is addressed and others authorised to receive it. If
youare not the intended recipient you are hereby notified that any
disclosure,copying, distribution or taking any action in reliance on the
contents ofthis information is strictly prohibited and may be
unlawful.Zwanenburg Communivents B.V. is neither liable for the proper and
completetransmission of the information contained in this communication nor
for any delay in its
Met vriendelijke groeten,
+31 6 46 290 666
Op 12 mei 2014 om 19:04 heeft Todoist Support <
firstname.lastname@example.org> het volgende
Todoist Support <http://todoist.com/Support/> | *Clyde Romo* (Doist
Support Staff) added a comment to question Email body not showing up in
Sorry for the inconvenience. :-( You can forward to me an example email to
email@example.com so I can forward it to our developers.
Can you please forward it to my email? Just make sure not to forward it to this thread. I need the file to be as close to the original as possible as we need that for determining the problem.
Thanks in advance!
We've made changes to the way incoming emails are handled and this issue should now be solved. However, if you'll still experience it or fragments of an email won't arrive as a task note, please let us know.
I've tried but unfortunately it's only showing part of my signature of the email plus the disclaimer paragraph is to be seen.
Schermafbeelding 2014-05-17 om 07.20.05.png (6kb)
It seems to work on my iPad but not on my MacBook.
Is this any help or clarification?
Same here. My Todoist Inbox has numerous emails I've forwarded to it, but each one has only the subject line, and then "Begin forwarded message:" but with no further details (i.e. the body of the email is missing).
Thank you for your feedback, we'll look into it again.
Still wasn't working yesterday, but with today's update this issue appears to be resolved now.
sending a self composed mail is fine, this works. But forwarding a mail message from your inbox is still not working. The body text of the forward mail is gone.
June 13 will be the dat my premium membership will expire and to be frank TODOIST has no added value for me anymore. I very much hope this problem can be solved. Thank you.
I got the same problem but ony in the case when I have "increased citation level" (quoted because I do not know the exact translation since my language is czech) turned on on my iPad. It does work correctly when I turn this option off.
The result of this option is that in the forwarded messages there is visually single vertical line before all of forwarded lines - and these lines are exactly those which are not stored in the task note.
Hi Lukáš, Thank you very much for sharing this information. I think you have found the solution for the problem. Great!!
Please Rene do not give Todoist staff the impression that the problem is solved. Lukas's "solution" is a valuable contribution to the discussion, but it is a *workaround* for a part of the problem.
Mail threads or conversations are often full of "cited pieces" coming from many colleagues. If forward such a mail ... without the "increased citation level" ... those previously-cited lines will disappear in the mails. I would have to ask all my friends and colleagues around the world to stop using any form of citation in order for this to be a full solution. And even then, I would have to remember to avoid starting any line with a ">" character in my mails.
The *solution* is for Todoist programmers to fix the mail-ingest scripts so that they stop stripping out any line starting with a ">" character.
I had to laugh this morning, at the "Todoist for Business" announcement mail. Solve this first, then try again :-)
I agree with Jeff. The intention of my post was to lead the programmers to find the solution since nobody in this thread could identify where is the problem.
I absolutely do agree too but image my joy when I noticed the body text showed up.I was very please someone, in this case Lukas, could help me with a positive outcome.
And yes I had the same reaction this morning regarding the "Todoist for Business" announcement.
You guys may want to check in on this thread:
Sorry I had forgotten there were two threads, the diagnosis of this problem is a bit further along in the other thread. They've had the diagnosis for more than a week now, still no fix, a bit disappointing. Would be quite interesting to know why it's taking them so long.
My celebration (May 28) was premature: some forwarded messages are still left blank.