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Notifications keep coming even after task is marked as done

P

I keep getting notifications on my iphone and ipad about time based tasks, even after I have marked them as completed.

This is not a question, I am reporting an issue to you.

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Brendon Wadey  staff
Replied on Mar 12, 2014 - 22:39 UTC

Hi Peter,

What version of iOS are you running, and are you updated to the latest version of our app? Were these reminders/tasks created on mobile or on another platform?

Regards,
Brendon.

P
peter  premium
Replied on Mar 12, 2014 - 22:50 UTC

Hi Brendon,

I recently updated to iOS 7.1 I think. This was yesterday. I am still
seeing the problem after the update, and was seeing it for maybe a week or
two previously. Todoist does not show up in the updates for the App Store.

I have not tested conclusively, but I feel that the problem goes away once
I drag down from the top in iphone (sorry I do not know the right name), go
to ALL, see the nofitications from Todoist, and then clear them.

I have a feeling, again not tested conclusively, that this problem is for
tasks with a time set, not ones set for just a whole day.

I cannot say for sure where these tasks were created. Most likely it was on
the desktop, as I create most there.

Brendon Wadey  staff
Replied on Mar 13, 2014 - 00:28 UTC

Peter,

So let me be clear, if you clear all notifications, it goes away?

Regards,
Brendon.

P
peter  premium
Replied on Mar 13, 2014 - 06:25 UTC

Brendon,

That may be what is happening. I will test further if you like to try and
be conclusive.

The main problem though is that I continue to get reminders, even though
the task has been marked complete.

P
peter  premium
Replied on Mar 16, 2014 - 20:00 UTC

I had a task that was due yesterday at 8am. I got a popup on my iphone about this task. I completed the task yesterday, but after the due time. I marked the task done after I did it. This morning at 7am I get another popup telling me the task was due, yesterday.

Perhaps I can clear all Todoist notifications in the notifications area, but I will wait to see if it pops up again.

The task is completed however, so I should not be getting reminders about it. If I click (touch) on the popup it takes me to the folder (I chose to go to folder) but the task is not there - because it has been marked off.