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Task created in Gmail plug-in due today suddenly moved due 11 days ago; was due today

We have an issues with one of our internal users who is experiencing issues with tasks that have a moving due date. Today he had one that was due today and suddenly was due 11 days ago.

The task was created on Chrome for Windows using the Gmail plug in.

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David Trey  staff
Replied on Mar 10, 2014 - 13:34 UTC

Hello Bret,

Please ask them if they have the time zones on their devices and Todoist accounts set correctly to the same zone.

Other than that - does clearing the cache help (or checking if it happens in a different browser) and did they use any of our or third-party mobile apps?

Also, it would be helpful to know what was the exact due date as they typed it into the task?

Best regards,