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Not receiving SMS

Re-trying app - SMS not working. I receive push but not SMS. Please advise.

All responses

David Trey  staff
Replied on Mar 07, 2014 - 13:16 UTC

Hello Sam,

Please go to the settings and edit your phone number. While in editing mode:
- Make sure you're entering your phone number incl. regional codes formatted this way: +123456789
- Select "International" as your location/provider
- Select one of the Canadian hosts from the "Number to send from" drop-down menu.

Best regards,

Sam  premium
Replied on Mar 07, 2014 - 17:22 UTC

i'm in the us - do i still do as your intstructions say?

Brendon Wadey  staff
Replied on Mar 07, 2014 - 17:26 UTC


Yes, it could resolve it for US as well.


Sam  premium
Replied on Mar 07, 2014 - 18:54 UTC

thanks - worked.