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ToDoist outlook addon cannot add some emails to the list

Are there any criteria for an email to be added in the ToDoist task list in outlook?
This functionality is not working for some emails.

Example working (the 4 emails below were received today starint at 7AM)
an answer received, the email contains no attached doc nor link
an email containing attached doc (html pages)
an answer received, the email contains pictures
an email containing tab plus link to website

Example not working
an email with tab and link (received at today at 12:11 AM)

All responses

David Trey  staff
Replied on Mar 05, 2014 - 13:08 UTC


Please install this updated version of our plugin: https://d2dq6e731uoz0t.cloudfront.net/c7977fe6bfdbdb3ca94762cb1411aee9/as/OutlookTodoist.Adx.exe and if the issue persists, send us logs from this folder: %userprofile%\AppData\Local\Todoist\Outlook\ to david@doist.io and brendon@doist.io

Best regards,

Replied on Mar 06, 2014 - 08:59 UTC

Thanks David,

I installed the latest version and it seems to correct my issue. we can "close" this case