At what point, do you actually get upgraded after paying? Funds were withdrawn from my bank 30 minutes ago, but I'm still waiting.
I'm not sure why your account would not have been upgraded. Where did you make the purchase? Can I see your transaction ID or reference number from the purchase, and I can manually upgrade your account.
Upgraded an hour ago. Here's the transaction number via Paypal - 3FY14099P33368926. Thanks.
Sorry for the trouble, Your account has now been upgraded. Please log out and back in again to see the changes.
Thanks, Brendon! I'm all good now.
I upgraded to Premium last night, but the upgrade is still not recognized. I logged out and then logged back in on all devices, but still no upgrade.
Please send us the order reference ID of your payment and we'll look into it.
Your account is now Premium. Please log out and back into it to see the changes.