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What is actually integrated with Outlook?


When I read about "Integrated email and task management" I felt a sense of joy I could barely suppress. The TD Outlook to-do list and task list app would solve the biggest shortcoming of Outlook: not being able to add sub tasks.
As it turned out the "integration" was nothing more than linking an Outlook email to a TD task. Yes, it looks nice having an extra TD pane within my favorite mail program, but the added value didn't compensate for my disappointment that there is no relation (integration) between Outlook tasks and Todoist tasks. They are completely separate entities.
Are you planning to really integrate Outlook tasks into Todoist, perhaps just by linking an Outlook task to a TD task (like you did with email)? If you don't please change your advertising about task management. I think it's rather confusing, even misleading.

All responses

David Trey  staff
Replied on Feb 26, 2014 - 17:42 UTC


We're sorry to disappoint you. Our plugin integrates with Outlook as it literally gets added to it allowing you to use Todoist for task management instead of Outlook's own Tasks option with the additional feature of adding emails as tasks.

We're currently not planning to implement synchronization between Outlook's Tasks and Todoist mostly due to the feature differences - our tasks have different properties than Outlook's Tasks and vice-versa.

Best regards,

johnkelsoe  premium
Replied on Feb 26, 2014 - 21:12 UTC

This is a very important function to me too. I felt misled by your advertising. Please figure out how to do it or I will be unable to use it.

Kevin Strange  premium
Replied on Mar 01, 2014 - 05:48 UTC

I agree with the above posts. What I am looking for is the ability to link an outlook task with TD. As an example- I use OneNote everyday. If I am taking meeting notes, one of the notes might be a task for me. I can easily add this note as a task to outlook from OneNote. The task may need to be broken down into subtasks. If I could link the outlook task to TD I could then break it down into subtasks. I don't need the subtasks in outlook (if that were possible- I wouldn't need TD). Of course, after I finished the main task in TD, I would want it shown in outlook as completed. I used to do this with a product called Viira for blackberry (remember them?) so I think it is possible.

vivek.m@sasken.com  premium
Replied on Mar 04, 2014 - 14:19 UTC

Dear Todoist team,

Qn 1: Would there be support for linking Outlook task with Todoist task? I agree with the gentlemen above who raised their opinion. This feature is very critical for me too.

Qn 2: Is there a way to automate linking of an email with a Todoist task in outlook ? E.g. any email that is received from (taskdaemon@sharepoint.com), link to a Todoist task ?


David Trey  staff
Replied on Mar 04, 2014 - 14:58 UTC

Hello Vivek,

1. Right now we're not planning such implementation, but as always, we're open to new improvements and features so we may consider it at some point.

2. That's not possible through Outlook, but it is possible if you use the "Email tasks to this project" feature. Please right-click on a project and go to the "Email tasks to this project" window for more information. Also, feel free to check this post on our blog comparing and explaining both options: https://todoist.com/blog/2013/01/zero-inbox-policy-with-todoist/

Best regards,

Replied on Apr 18, 2014 - 15:41 UTC

if you have a bunch of tasks already in outlook - how do you get them into todoist? I agree with the others that your advertising is misleading - your product is integrated with outlook but not with the task function..

David Trey  staff
Replied on Apr 18, 2014 - 15:54 UTC


Unfortunately, you can't move Outlook's tasks to Todoist. We're sorry for the misunderstanding in our advertisement. We have a video on the /outlook landing page clearly showing how it integrates into Outlook and we never mention that it's supposed to interact with Outlook's own Tasks feature.

If a specific part of this page has mislead you, please let us know which and we'll look into clarifying it, we certainly don't intend to mislead anyone.

Best regards,

Replied on Apr 18, 2014 - 18:35 UTC

"If a specific part of this page has mislead you, please let us know which and we'll look into clarifying it, we certainly don't intend to mislead anyone."

On top of the page you talk about integration, "Integrated email and task management". In fact you mean to say Todoist is an add-in to Outlook. You may call that integration, but not integrated email and task management. Those are different entities, not at the same level as Outlook. Besides, Outlook uses the same naming. Outlook is also a task manager, Outlook also has tasks, Outlook also has to-do lists. If you don't make a clear distinction for these between Outlook and Todoist while using the same naming, then obviously you create confusion.
Todoist is only linking Outlook emails to Todoist tasks.

(b.t.w. I still don't see why you don't allow linking Outlook tasks to Todoist tasks. It would be a small step closer to true integration.)

Kind Regards

Amy Munger  premium
Replied on Jul 14, 2014 - 17:38 UTC

I use outlook.com (not as part of the Microsoft Office Suite.) In gmail, the plugin has a neat button that allows you to add an email to todoist. However, the app for outlook works only for Outlook as a part of the Microsoft Office Suite and not for outlook.com. Is there any other plug-in for this that works like the gmail plug-in? I tried emailing my task to the "email tasks to this project" email address, but it is not showing on the list. I don't want to delete the email if it has not been successfully added as a task. Thank you!

Brendon Wadey  staff
Replied on Jul 14, 2014 - 18:02 UTC


We will look into adding support for the web version in the future.


Amy Munger  premium
Replied on Jul 14, 2014 - 18:22 UTC

Any ETA? I just made the switch from gmail to outlook and love your product, but this is a major bummer.

From: Todoist Support [mailto:support.xxxxxxxxxx@support.todoist.com]
Sent: Monday, July 14, 2014 12:03 PM
To: amy.l.munger@gmail.com
Subject: Comment added to What is actually integrated with Outlook?


<http://todoist.com/Support/> Todoist Support | Brendon Wadey (Doist Support Staff) added a comment to question <http://todoist.com/Support/show/30367/#comment_119142> What is actually integrated with Outlook?


We will look into adding support for the web version in the future.


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Brendon Wadey  staff
Replied on Jul 14, 2014 - 18:30 UTC


I do not have any kind of ETA, as its not being worked on, but we will consider such.


Replied on Jul 17, 2014 - 20:03 UTC

I agree with the false advertising claim. I was mislead as well into thinking that it trulu integrates tasks from Outlook. Instead it just runs parallel tasks program in a new pane with no connection with Outlook. Now I am going to proceed with the uninstall of Todoist.

Kim Skildum-Rei
Replied on Aug 12, 2014 - 06:37 UTC

I also agree. "Sitting next to" and "integrated" are not the same thing. There is a huge appetite for an app that will sync Outlook tasks cross-platform, and you've exploited that, but not provided what people are looking for. Not impressed.

Matt Watson
Replied on Aug 21, 2014 - 14:51 UTC

Yep I too thought it was more magic than it is - deleting right away

Nicholas B. Kj√¶rgaard  premium
Replied on Aug 21, 2014 - 19:18 UTC

I'm not dissapointed, Unfortunatly I have the habbit of trying out the products before I put them to good use.

I think that the Todoist team is doing a damm good job. Rome was not built in one day,

Compared to others on the Todo-list market, the team have a really nice approach at this.

Keep up the good work.

Replied on Aug 30, 2014 - 08:58 UTC

Hi, I'm trying your product in the free version and I must say it is a well made product and very useful for my business, and collaboration. I use a lot of tasks outlook now and I would like some new features simple.
1) when I create a reminder in the outlook reminder is also included in todolst (and vice versa).
2) When complete a memo in the memo todolst becomes complete in todolst and vice versa
These minimal functionality would be more than enough in my humble opinion for the majority of users who use Outlook (desktop version) every day and could open up development for new integrations between the world of office and todolst
Thank you for your attention and congratulations again for a great product.

Edwin Ajigoh  premium
Replied on Oct 26, 2014 - 05:46 UTC

Hi, What happened to you guys? Its like you stopped working on features users are requesting for and focused on other features that just make the app look good rather than add an actual functionality. I just came back to read this thread to check for any developments. Wasn't expecting much considering the disappointments regarding other requested features.

This is a great app you have built. Stay ahead..


Chuck Murphy
Replied on Nov 12, 2014 - 21:46 UTC

I agree with the misleading marketing. Integrated and running parallel apps are not the same. HOWEVER, I believe what you have done, in theory, seems to be an improvement over what existed prior. But, the ability to make an email a task and NOT make a TASK a TASK --- ????? What were the developers thinking? I just installed the Outlook add-in today and will give it a shot for a week or so and if the native task app is superior... uninstall!

Dennis Young
Replied on Apr 17, 2015 - 10:45 UTC

I have the same issue with false advertising... Plus I'll add... You have ZERO SUPPORT. I was lucky to find you on the web because you're not located inside the application. I upgraded to the next level for $29. I would like to get a refund because I purchased that with the last three days. There's no other way for me to get a hold of you other than this forum. How can I get a refund?

Clyde Romo  staff
Replied on Apr 17, 2015 - 11:02 UTC

Hi Dennis,

We provide support and you can email us at support@todoist.com or contact us via Facebook/Twitter if you prefer it. As per request, you have now been refunded.